Manager Account Management

dentsu; Gurugram District; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Iprospect in Gurugram seeks a Manager - Account Management with strong Digital Marketing and Campaign Management experience, including Meta Ads and client servicing. You will manage end-to-end campaigns from planning to reporting, coordinating with internal teams to optimize performance and deliver client value.

The role requires 4–6 years in digital marketing, solid MS Excel skills, and excellent client-facing communication.

Qualifications

• 4–6 years of relevant experience in Digital Marketing, Media Planning, Account Management or Client Servicing
• Strong hands-on understanding of digital marketing and Meta Ads (Facebook & Instagram)
• Experience in media planning, including budgets, objectives, timelines and media mix
• Strong client-facing and communication skills with stakeholder management
• Good understanding of digital campaign metrics and reporting and ability to interpret performance

Responsibilities

• Manage day-to-day client relationships and be the main contact for campaign planning, execution, reporting and performance discussions
• Develop understanding of client businesses, objectives, audiences, budgets and campaign requirements
• Plan and coordinate digital campaigns across relevant platforms, with emphasis on Meta
• Support media plan development based on objectives, audiences, budgets and timelines
• Collaborate with media, performance marketing, creative, analytics and internal teams for smooth execution
• Translate client briefs into actionable briefs for internal teams
• Monitor performance and coordinate optimization opportunities
• Prepare and present campaign reports, insights and recommendations to clients
• Maintain understanding of KPIs like CTR, CPC, CPA, conversions, reach and ROAS
• Coordinate multiple campaigns and ensure timelines and quality
• Build strong relationships with clients and internal stakeholders and address queries
• Support client presentations, business reviews, proposals and pitches
• Maintain documentation of campaign plans, timelines, budgets and reports
• Stay updated on Meta, digital media trends and best practices

Skills

Digital Marketing

Meta Ads

Media Planning

Campaign Management

Client Servicing

Account Management

Performance Marketing

Campaign Reporting

Client Communication

MS Excel

Digital Media

Stakeholder Management

Job description

We are looking for a Manager - Account Management with strong experience in Digital Marketing, Campaign Management, Meta, Media Planning, and Client Servicing/Account Management. The candidate should have hands‑on experience managing digital campaigns end-to-end, from planning and execution to performance tracking, reporting, and client communication.

Performance Marketing experience will be an added advantage.

Job Description

Key responsibilities

• Manage day‑to‑day client relationships and act as a key point of contact for campaign planning, execution, reporting, and performance discussions.
• Develop a strong understanding of client businesses, marketing objectives, target audiences, budgets, and campaign requirements.
• Plan and coordinate digital marketing campaigns across relevant platforms, with a strong focus on Meta (Facebook & Instagram).
• Support the development of media plans based on campaign objectives, target audiences, budgets, timelines, and expected outcomes.
• Work closely with media, performance marketing, creative, analytics, and other internal teams to ensure smooth campaign execution.
• Understand campaign briefs and translate client requirements into clear and actionable briefs for internal teams.
• Monitor campaign performance and coordinate with relevant teams to identify opportunities for optimization.
• Prepare and present campaign reports, performance updates, insights, and recommendations to clients.
• Maintain a good understanding of digital marketing metrics such as CTR, CPC, CPL, CPA, conversions, reach, engagement, ROI/ROAS, and other relevant KPIs.
• Coordinate multiple campaigns and client requirements simultaneously while ensuring timelines and quality standards are met.
• Build strong relationships with clients and internal stakeholders and proactively address campaign‑related queries or challenges.
• Support client presentations, business reviews, campaign proposals, and new business pitches.
• Maintain proper documentation of campaign plans, timelines, budgets, deliverables, and performance reports.
• Stay updated on developments across Meta, digital media, social media advertising, media planning, performance marketing, and emerging digital trends.

Experience & Qualifications

Required Experience

• 4 to 6 years of relevant experience in Digital Marketing, Media Planning, Account Management, Client Servicing, Advertising, or a related field.
• Strong hands‑on understanding of digital marketing and social media campaigns, particularly Meta Ads (Facebook & Instagram).
• Experience in media planning, including understanding target audiences, campaign objectives, budgets, media mix, and campaign timelines.
• Strong client‑facing and communication skills, with the ability to understand client requirements and manage stakeholder expectations.
• Good understanding of digital campaign metrics and the ability to interpret campaign performance.
• Experience working with cross‑functional teams such as Media, Creative, Analytics, Performance Marketing, and other specialist teams.
• Strong proficiency in MS Excel and experience working with campaign data, reports, and presentations.
• Ability to manage multiple campaigns/projects in a fast‑paced environment.

Key Skills

• Digital Marketing
• Meta Ads
• Media Planning
• Client Servicing
• Account Management
• Campaign Management
• Performance Marketing
• Campaign Reporting
• Client Communication
• MS Excel
• Digital Media
• Stakeholder Management

Ideal Candidate Profile

The ideal candidate will be someone who has a strong foundation in Digital Marketing and Media Planning, has meaningful experience working on Meta campaigns, understands client requirements, and can effectively coordinate with internal teams. Performance Marketing experience is an added advantage but not mandatory.

Location

Gurugram

Brand

Iprospect

Time Type

Full time

Contract Type

Permanent