Management Trainee

Lulu Group; Thiruvananthapuram; On-site; INR 250,000 - 450,000; Full time

Benefits offered by this job

Career progression

Job summary

Lulu Group International in India is seeking candidates to join our store operations team. You will assist day-to-day store activities across multiple departments, monitor stock levels and merchandising, and support inventory management and billing processes.

You will learn and coordinate with vendors, warehouse teams, and internal departments while focusing on customer service and loss prevention. Progression paths include Floor Manager, Assistant Store Manager, and Store Manager.

Qualifications

• Good communication and interpersonal skills.
• Interest in retail management and operations.
• Basic MS Excel and MS Office knowledge.
• Strong analytical and problem-solving abilities.
• Customer-focused attitude and positive approach.

Responsibilities

• Assist in the day-to-day operations of the store.
• Learn and coordinate departments including grocery, fresh produce, FMCG, fashion, electronics, general merchandise, and customer service.
• Monitor product availability, shelf displays, stock replenishment, and merchandising standards.
• Assist with inventory management, stock audits, goods receiving, and store documentation.
• Support sales monitoring, promotions, and store target achievement.
• Ensure excellent customer service and handle queries and complaints professionally.
• Coordinate with vendors, suppliers, warehouse teams, and internal departments.
• Monitor housekeeping, hygiene, safety, and operational standards.
• Learn billing operations, cash management, and loss-prevention practices.
• Analyse daily sales, stock movement, and key performance indicators.
• Support staff coordination, team management, and workforce planning.
• Ensure compliance with policies, SOPs, and regulations.

Skills

Communication skills

Interpersonal skills

Retail operations interest

Analytical abilities

Problem-solving skills

Customer-focused

Tools

MS Excel

MS Office

Job description

Role & responsibilities

• Assist in the day-to-day operations of the store.
• Learn and coordinate various departments, including grocery, fresh produce, FMCG,fashion, electronics, general merchandise, and customer service.
• Monitor product availability, shelf displays, stock replenishment, and merchandising standards.
• Assist with inventory management, stock audits, goods receiving, and store documentation.
• Support sales monitoring, promotional activities, and achievement of store targets.
• Ensure excellent customer service and handle customer queries and complaints professionally.
• Coordinate with vendors, suppliers, warehouse teams, and internal departments.
• Monitor housekeeping, hygiene, safety, and operational standards.
• Learn billing operations, cash management procedures, and loss-prevention practices.
• Analyse daily sales reports, stock movement, and key operational performance indicators.
• Support staff coordination, team management, and workforce planning.
• Ensure compliance with company policies, standard operating procedures, and applicable regulations.

Preferred candidate profile

• Good communication and interpersonal skills.
• Strong interest in retail management and business operations.
• Basic knowledge of MS Excel and MS Office.
• Good analytical, organisational, and problem-solving abilities.
• Willingness to learn and take on new responsibilities.
• Customer-focused attitude and a positive approach.
• Ability to work in a fast-paced retail environment.
• Flexibility to work in shifts, weekends, and holidays .

Successful candidates will have the opportunity to progress into roles such as Floor Manager, Assistant Store Manager, and Store Manager, based on performance and business requirements.