Malayalam Work From Home Customer Support Executive

Imarque Solutions; Chennai District; Remote; INR 167,000 - 201,000; Full time

Benefits offered by this job

Work From Home

Rotational week off

Job summary

Imarque Solutions in Chennai is seeking Malayalam-speaking Customer Support Executives for a Work From Home role. Freshers or experienced candidates are welcome. Salary ranges from 15,000 to 18,000 INR in-hand per month.

Shift is 9:30 AM to 6:30 PM with rotational week offs. You will handle customer queries by phone and ensure clear communication in Malayalam. The role requires basic English/Tamil communication, a reliable laptop/desktop setup, good internet connectivity, and the ability to work

Qualifications

• Malayalam proficiency is mandatory.
• Candidate must be currently located in Chennai.
• Good verbal Malayalam communication is required.
• Basic English or Tamil can be an added advantage.
• Basic computer knowledge and ability to work from a laptop/desktop.
• Stable internet connectivity and a suitable work-from-home setup.
• Freshers or experienced candidates may apply.
• Rotational week offs are part of the schedule.

Responsibilities

• Handle customer queries and provide appropriate solutions.
• Communicate professionally in Malayalam.
• Resolve customer concerns and provide timely assistance.
• Maintain high levels of customer satisfaction.
• Follow company processes, guidelines, and quality standards.
• Accurately update customer details and interaction records.
• Meet assigned performance and productivity targets.

Skills

Malayalam language

Verbal communication

Basic English/Tamil

Basic computer skills

Job description

Malayalam Work From Home Customer Support Executive

Job Title: Malayalam Customer Support Executive
Location: Chennai – Work From Home
Experience: Freshers / Experienced
Salary: 15,000 – 18,000 In-Hand per month
Shift Timing: 9:30 AM – 6:30 PM
Week Off: Rotational

Job Description

We are looking for Malayalam-speaking Customer Support Executives for a Work From Home opportunity. The ideal candidate should be based in Chennai, have good communication skills in Malayalam, and be comfortable handling customer queries over phone.

Roles & Responsibilities

• Handle customer queries and provide appropriate solutions.
• Communicate with customers professionally in Malayalam.
• Resolve customer concerns and provide timely assistance.
• Maintain a high level of customer satisfaction.
• Follow company processes, guidelines, and quality standards.
• Accurately update customer details and interaction records.
• Meet assigned performance and productivity targets.

Requirements

• Mandatory: Malayalam language proficiency.
• Candidates must be currently located in Chennai.
• Good verbal communication skills in Malayalam.
• Basic English/Tamil communication skills will be an added advantage.
• Basic computer knowledge and ability to work using a laptop/desktop.
• Good internet connectivity and a suitable setup for Work From Home.
• Freshers and experienced candidates can apply.
• Candidates should be comfortable working in rotational week-offs.

Salary & Benefits

• 15,000 – 18,000 In-Hand per month
• Work From Home
• Day shift: 9:30 AM – 6:30 PM
• Rotational week off
• Opportunity for freshers and experienced candidates.

Interested candidates who are currently based in Chennai and are fluent in Malayalam can apply.