M&E Agreement Administrator

American Express Global Business Travel; India; Remote; INR 600,000 - 900,000; Full time

Job summary

American Express Global Business Travel in India is seeking a detail-oriented procurement specialist to process event-based contracts, verify payment information, and adhere to client and policy requirements in a virtual role.

You will enter contract terms, educate stakeholders on policies, collaborate with procurement and legal teams for approvals, and support cross-team client service across global times.

Qualifications

• Outstanding communication skills and the ability to develop relationships with all levels of management.
• Excellent customer service and teamwork skills.
• Ability to meet deadlines.

Responsibilities

• Review and process event-based contracts through the client’s online application.
• Enter accurate data regarding contract terms, conditions, value and method of payment.
• Engage and educate stakeholders and vendors on payment and procurement policies.
• Ensure all requests are fully aligned with policies from Amex GBT and the client.
• Partner with the procurement and legal teams for approvals and follow ups.

Skills

Communication skills

Customer service

Teamwork

Deadline oriented

Attention to detail

Education

Bachelor’s degree preferred

Tools

Office suite

CRM systems

Job description

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

What You'll Do

The person in this position will be expected to work with customers to check payment information and policy and then follow a detailed procurement procedure to process several different types of meeting and event contracts electronically.

• Review and process event-based contracts through the client’s online application.
• Enter accurate data regarding contract terms, conditions, value and method of payment.
• Engage and educate stakeholders and vendors on payment and procurement policies.
• Ensure all requests are fully aligned with policies from Amex GBT and the client.
• Partner with the procurement and legal teams for approvals and follow ups.

What We're Looking For

• Outstanding communication skills and the ability to develop relationships with all levels of management
• Excellent customer service and teamwork skills
• Ability to meet deadlines
• Confidence working in a variety of computer applications
• Administrative and process oriented
• Ability to manage many details

Preferred Location: Mumbai, Gurgaon, or Bangalore to facilitate cross-team collaboration and client support
Location India

This is a virtual position – a designated in-home workspace with high-speed internet is required
Ability to start work at 07.00 to meet global customer needs.
Written and spoken English is required
Bachelor’s degree strongly preferred

The #TeamGBT Experience Work and life:

Flexible benefits are tailored to each country and start the day you do.
These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don't meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;” please apply anyway. You may be exactly the person we’re looking for!