Luxury Sales

Jaipur Rugs; Jaipur; On-site; INR 279,000 - 469,000; Full time

Job summary

Jaipur Rugs is seeking a store–level retail operations lead to ensure exceptional client experiences and long-term relationships. You will spearhead sales, merchandising, and administrative tasks, while coordinating logistics and vendor data.

Strong communication and leadership are essential to maintain brand standards and drive store performance. The role emphasizes hands-on store management, documentation, and customer service excellence in a high-end retail environment.

Qualifications

• Proven experience as retail manager or in other managerial position.
• Knowledge of retail management best practices.
• Outstanding communication and interpersonal abilities.
• Excellent leadership skills with Commercial awareness.

Responsibilities

• In-store client experience: deliver excellent service and build long-term relationships.
• Sales ownership: drive daily store sales and meet targets.
• VM and store presentation: maintain visual merchandising standards and brand image.
• spearhead operations and administrative tasks: keep accurate accounting data and manage manpower.
• Logistics: record movement of rugs and inventory using NAV or similar systems.
• Prepare and share documents: proforma invoices, price quotations, presentations as needed.
• Maintain detailed ledgers for vendor management.
• Handle incoming calls and key emails for the store.
• Generate sales reports and assist with documentation and records.

Skills

Retail management

Leadership

Communication

Customer service

Job description

Organization Description:

Jaipur Rugs is a social enterprise that connects rural craftsmanship with global markets through its luxurious handmade carpets. It is a family-run business that offers an exclusive range of hand-knotted and hand-woven rugs made using 2500 years old traditional art forms. The founder, Mr. Nand Kishore Chaudhary created a unique business model, which provides livelihood to the artisans at their doorstep. This changed the standard practice of involving middlemen to work with artisanal communities. The company currently has a network of over 40,000 artisans spread across 600 rural Indian villages in five states of India. It has an end-to-end business model, right from sourcing of wool to exporting a finished handmade rug.

The modern and eclectic collection of rugs, made using the finest wool and silk, has won numerous global awards and is currently exported to more than 45 countries with the US sales arm, Jaipur Living, Inc. located in Georgia, Atlanta.

Job Description:

• Responsible for in Store Client experience, Servicing, Sales, VM
• Responsible for excellent client experience and long term relationship.
• Spearhead Operations and Administrative work: Maintain updated accounting & financial information/ data and manpower handling.
• Maintain detailed ledger of vendor management.
• Logistics: Facilitate and record movement of rugs and other store inventory s (Inward and Outward challan process on NAV)
• Maintain necessary documents and ensure execution of the assigned tasks
• Maintaining companies assets, stocks and inventory management
• Take care of incoming calls at the store & follow up on the important mails received.
• Prepare (using MS Office) and share Proforma Invoice, Price Quotation, Presentation and other necessary documents.
• Generating Sales Report

Professional Qualifications:

• Proven experience as retail manager or in other managerial position.
• Knowledge of retail management best practices
• Outstanding communication and interpersonal abilities
• Excellent leadership skills with Commercial awareness.

Desired Background:

• Must have empathy, love and compassion as integral part of his/her self - then only the person will be able to lead the presented portfolio in its entirety.
• A firm believer and practitioner of organizational philosophy, values and culture so as to imbibe that in his/her day to day interaction with the customers.