Logistics & Services Associate

A.P. Moller Maersk; Mumbai; On-site; INR 600,000 - 800,000; Full time

Job summary

A.P. Moller Maersk is seeking a Logistics Service Associate in Talegaon, Pune. The role focuses on delivering the SCM strategy within Maersk's regional operations and ensuring performance against financial and operational targets for key customers.

The ideal candidate has a SCM background with international logistics experience and a minimum of five years in operational logistics roles. The position emphasizes strong stakeholder engagement and proactive, cost-conscious planning across Ocean,

Qualifications

• SCM background with international supply chain understanding.
• Minimum 5 years in operational logistics roles.
• Bachelor's degree in business or related field.

Responsibilities

• Build strong relationships with all stakeholders within the customer's organization.
• Attend to customer issues and queries with minimal escalations.
• Establish relationship-based customer service delivery.
• Deliver top quartile results on customer experience and drive owner mindset for business.
• Convert customer demand forecast into capacity plan at plant level.
• Coordinate exports and imports across Ocean, Air, LCL transport models.
• Collaborate with customer plants and other 3PLs to ensure seamless logistics planning.
• Coordinate packaging readiness and container loading requirements.
• Prepare export-related documents such as CI, PL, SI, BL and pre-alerts.
• Obtain cost approvals from plant teams as needed.

Skills

Logistics Operations

Customer Relationship

Forecasting

Carrier Allocation

Stakeholder Management

Education

Bachelor's degree in business or related field

Job description

Job Title

Logistics Service Associate

Job Location

Talegaon, Pune

Position Summary

This position is responsible to deliver on the SCM Strategy in the geographical area covered by Maersk Area office. Deliver according to the financial and operational targets defined by some of the global customers of Maersk.

Job Responsibilities

• Build strong and lasting relationship with the with all stakeholders within the customer's organization.
• Ensure all customer issues and queries are attended to on priority with minimal escalations
• Establish relationship-based customer service delivery
• Work with the team to deliver top quartile results on customer experience and drive owner mindset for Business
• Conversion of the customer demand forecast into capacity plan at a plant level
• Work with overseas customer offices on shipment prioritization matrices as well as carrier allocation
• Collaborating with the customer, their plants as well as other 3PLs (CHAs, transport operators, carriers) to ensure seamless logistics planning
• Coordination of Exports and Import processes across transport models - Ocean, Air, LCL - from cargo readiness booking to BL release stage
• Coordination of material/container pick up with the transport provider, CHA for customs clearance, etc.
• Coordinate with the in-plant teams (packaging MHE) to ensure packaging is export-worthy as well as MHE is/are available on time to ensure loading of product into container/outbound vehicle
• Preparation of export-related documents such as CI, PL, SI, BL as well as document pouches and pre-alerts to destinations
• Obtain exceptional cost approvals from the plant team as may be needed
• Maintain DSRs other reports

Education

• Bachelor's degree or equivalent in business or related field

Experience

• SCM background with proper understanding of international supply chains
• Minimum 5 years of work Experience from operational roles in Logistic industry