Logistics Data Analyst Job (Remote) | ARDEM Data Services | Lucknow/India

Theme Elastic Blog; Lucknow; Remote; INR 400,000 - 600,000; Full time

Job summary

A leading global provider in logistics is hiring a Logistics Data Analyst for a 100% remote role, requiring 1 to 3 years of experience in logistics or claims processing. Key responsibilities include validating claims, verifying documents, and managing client communication. Ideal candidates will have strong analytical skills, excellent English communication skills, and proficiency in MS Excel. This position supports a balanced work-life environment and requires a suitable home office setup.

Qualifications

• 1 to 3 years of experience in logistics, freight audit, or claims processing.
• Experience with US Logistics/Transportation is highly preferred.
• Excellent written and verbal communication skills in English.

Responsibilities

• Review and validate logistics claims including freight and damage claims.
• Verify supporting documents like Bill of Lading and Proof of Delivery.
• Monitor client emails and prioritize urgent cases.
• Adhere to SOPs and client-specific guidelines.
• Coordinate with internal operations and client stakeholders for issue resolution.
• Identify discrepancies and maintain internal documentation.

Skills

Logistics Claims

Analytical Skills

Communication Skills (English)

Proficiency in MS Excel

Tools

MS Office Suite

Job description

Logistics Data Analyst Job (Remote) | ARDEM Data Services | Lucknow/India

Remote Job

ARDEM Data Services | Work From Home

Experience 1 – 3 Years

Role Type Full-Time (Remote)

Key Skill Logistics Claims

Internet 100 Mbps (Req)

ARDEM Data Services, a leading global provider of Business Process Outsourcing (BPO) and Automation, is hiring for the role of Data Analyst – Claim Processing. This is a 100% Remote Opportunity specifically designed for professionals looking for a balanced work-life environment. If you have experience in the logistics domain and strong analytical skills, this is the perfect career move.

About ARDEM Data Services

ARDEM has been a pioneer in the BPO and BPA space for over 20 years, successfully serving clients across the USA and Canada. With a mission to strive for excellence, ARDEM is a rapidly growing company that prioritizes innovation and high-quality service delivery.

Job Profile Overview

• Company: ARDEM Data Services Private Limited
• Location: Remote (Work From Home)
• Experience: Minimum 1 Year (Preferred 1-3 Years)
• Employment Type: Full-Time

Key Responsibilities

• Claim Validation: Review, validate, and process logistics claims including freight, damage, shortage, and delay claims.
• Document Authentication: Verify supporting documents like Bill of Lading (BOL), Proof of Delivery (POD), and invoices.
• Inbox Management: Monitor client emails, prioritize urgent cases, and coordinate task assignments.
• Compliance: Adhere strictly to SOPs and client-specific guidelines to ensure high accuracy.
• Coordination: Work with internal operations, carriers, and client stakeholders for issue resolution.
• System Updates: Identify discrepancies and proactively flag exceptions while maintaining internal documentation.

Technical Requirements (Mandatory)

Since this is a permanent work-from-home role, you must meet the following hardware specifications:

• System: Windows Laptop/Desktop (i5 Processor or higher).
• Display: 14-inch screen with FHD Resolution (1920×1080).
• Connectivity: High-speed internet (100 Mbps or higher).
• Software: Ability to use AnyDesk for official support.

Eligibility Criteria & Skills Required

• Experience: 1 to 3 years in logistics, freight audit, or claims processing. Exposure to US Logistics/Transportation is highly preferred.
• Analytical Skills: High degree of attention to detail and strong organizational abilities.
• Communication: Excellent written and verbal English communication skills.
• Tools: Proficiency in MS Excel and the MS Office Suite.
• Shift: Ability to work in rotational shifts if required.