Data Analyst – BOL Processing

ARDEM Incorporated; India; Remote; INR 600,000 - 900,000; Full time

Job summary

ARDEM Data Services Private Limited in India is seeking a Data Analyst – BOL Processing to support client operations by processing Bills of Lading data.

You will review documents, extract data, enter into client systems, validate records, and coordinate with internal teams. Strong MS Excel skills and attention to detail required.

This is a remote work from home role with a night shift 07:00 PM – 04:00 AM; prior experience in data entry and logistics is a plus.

Qualifications

• Bachelor's degree in BSc, BCom, or BTech with strong analytical skills.
• Minimum 1 year in data processing or back-office operations.
• Experience with BOL, logistics, or documentation is a plus.

Responsibilities

• Process Bills of Lading accurately in the client systems.
• Validate data against source documents and correct discrepancies.
• Enter and update records in Salesforce or similar CRM.
• Coordinate with internal teams and escalate issues as needed.
• Maintain productivity and adhere to SOPs and security guidelines.

Skills

MS Excel

VLOOKUP

Pivot Tables

Data Validation

Sorting & Filtering

Basic data formatting

Salesforce

Web-based applications

Education

Bachelor’s degree in BSc, BCom, BTech

Tools

Salesforce

Job description

Company: ARDEM Data Services Private Limited
Location: India
Work Mode: Remote / Work From Home
Employment Type: Full-Time
Experience: 1+ Year
Shift: 07:00 PM – 04:00 AM
Education: BSc, BCom, BTech, or relevant discipline

About the Role

ARDEM Data Services is looking for a detail-oriented Data Analyst – BOL Processing to support client operations by accurately processing and validating Bills of Lading (BOL) data.

The role involves reviewing source documents, extracting relevant information, entering data into client systems, validating records, identifying discrepancies, and coordinating with internal teams to resolve issues.

The ideal candidate should have strong attention to detail, good communication skills, knowledge of MS Excel, and the ability to work independently while maintaining accuracy and productivity.

Key Responsibilities

BOL Data Processing

• Process Bills of Lading accurately in the client-provided system.
• Review BOL documents and identify required data fields.
• Extract, enter, and update information accurately.
• Ensure all required fields are completed correctly.
• Follow process guidelines, SOPs, and client requirements.
• Maintain accuracy while handling high-volume documents.

Data Validation & Quality

• Verify entered information against source documents.
• Identify missing, incorrect, inconsistent, or duplicate information.
• Perform data validation and corrections.
• Meet defined productivity and quality targets.
• Escalate unclear information and exceptions.
• Follow quality-control procedures.

CRM & System Management

• Use Salesforce or similar CRM systems for data entry and record management.
• Maintain accurate and complete records.
• Navigate multiple applications efficiently.
• Follow system-specific procedures.
• Document exceptions and pending items.

Coordination & Communication

• Coordinate with internal teams for clarification and issue resolution.
• Communicate process-related concerns professionally.
• Escalate critical issues within defined timelines.
• Respond to internal queries.
• Work effectively with team members and supervisors.

Productivity & Compliance

• Manage multiple tasks and priorities.
• Complete assigned work within required turnaround times.
• Maintain productivity, quality, and accuracy standards.
• Follow company policies, SOPs, security guidelines, and client requirements.
• Maintain confidentiality of client information.
• Adapt to process and system changes.

Required Skills

Technical Skills

• Good working knowledge of MS Excel.
• Knowledge of VLOOKUP.
• Experience with Pivot Tables.
• Understanding of Data Validation.
• Sorting and filtering.
• Basic data formatting and analysis.
• Salesforce or similar CRM experience is preferred.
• Comfortable working with web-based applications and multiple systems.

Professional Skills

• Excellent attention to detail.
• Strong written and verbal communication.
• Good analytical and problem-solving skills.
• High data-entry accuracy.
• Ability to identify discrepancies.
• Good time-management and organizational skills.
• Ability to handle repetitive, high-volume data processing.
• Ability to work independently.
• Willingness to learn new processes and tools.

Eligibility & Experience

Education

Bachelor’s degree in BSc, BCom, BTech, or a relevant discipline.

Experience

Minimum 1+ year of experience in:

• Back-office operations
• Data processing
• Data entry
• Transaction processing
• Similar operational roles

Experience with BOL, logistics, transportation, documentation, or data-processing operations will be an advantage.

Laptop Requirements

• Screen Size: 14 inches
• Resolution: Full HD (1920 × 1080)
• Processor: Intel i5 or higher
• RAM: Minimum 8 GB
• Operating System: Windows laptop

Internet Requirements

• Minimum internet speed: 100 Mbps or higher
• Stable and reliable internet connection
• Suitable setup for uninterrupted remote work

Work Environment

This is a Work From Home position with a 07:00 PM – 04:00 AM shift.

The selected candidate should have a dedicated and reliable workspace and be comfortable working during the specified night shift.

Performance Expectations

The selected candidate will be expected to:

• Maintain high data accuracy and quality.
• Meet productivity and turnaround-time requirements.
• Follow SOPs and client-specific requirements.
• Demonstrate consistent attention to detail.
• Identify and elevate process issues.
• Maintain professional communication.
• Adapt quickly to process and system changes.

Why Join ARDEM?

ARDEM is a Business Process Outsourcing (BPO) and Business Process Automation service provider serving clients across the USA and Canada.

This opportunity allows candidates to develop expertise in data processing, Excel, client systems, documentation, and business process operations while gaining experience in a structured remote work environment.