Job Summary
Support label design, validation, printer creation, troubleshooting, and ongoing administration of Loftware/Spectrum solutions. Translate business requirements into effective label-printing solutions integrated with Oracle and GreyconMill applications.
Key Responsibilities
- Analyze business requirements and design solutions for label-printing operations.
- Identify process gaps and recommend improvements in label design and printing.
- Document functional requirements and business processes with stakeholders.
- Support end-to-end implementations, including configuration, testing, UAT, and deployment.
- Create and maintain Loftware/Spectrum label formats and coordinate with vendors for technical issues.
- Provide application support and resolve tickets within defined SLAs.
- Perform root cause analysis and implement corrective actions.
- Collaborate with manufacturing, supply chain, IT, and global stakeholders.
Required Skills & Experience
- Minimum 5 years of experience with Loftware or Loftware/Spectrum label design.
- Hands-on experience administering Loftware/Spectrum or similar label-management solutions.
- Experience with XML creation and drop-file label-printing solutions.
- Familiarity with ERP integrations, particularly Oracle.
- Understanding of process manufacturing operations and business processes.
- Experience in solution design, system configuration, integration, troubleshooting, and user support.
- Bachelor’s degree in Computer Science, Information Systems, or a related field.
Preferred Qualifications
- Experience with other leading ERP platforms.
- Expertise in business process optimization and label-printing solution design.
Other Requirements
- Willingness to travel for project deployments when required.
- Flexibility to align with onshore business hours and collaborate with offshore teams.
- Hybrid work arrangement: 3 days from office and 2 days remote.