Location Manager - Hyderabad

Saison International; Hyderabad; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Credit Saison India seeks an experienced Location Manager to lead the Hyderabad branch, drive performance, and manage a high-performing team.

You will oversee daily operations, implement local strategies, recruit and develop staff, and report on KPIs to senior management. Strong English and Telugu communication, budgeting, and leadership are essential for success in this role.

Qualifications

• Bachelor's degree in business, management or related field.
• 5–7 years of progressive management experience, with 3+ years in leadership.
• Proven track record in operations, targets and cost control.
• Strong leadership, communication and interpersonal skills.
• Fluency in English; Telugu preferred.
• Proficient in MS Office and budgeting concepts.

Responsibilities

• Oversee daily operations of the Hyderabad location, ensuring efficiency and adherence to standards.
• Develop and implement local business strategies to achieve sales targets and revenues.
• Lead, mentor, and motivate a team of employees to sustain high performance.
• Oversee recruitment, training, and performance management of location staff.
• Monitor KPIs, identify improvements, and implement corrective actions.
• Manage local budget, control expenses, and optimize resource allocation.
• Forge strong relationships with clients, vendors and stakeholders.
• Ensure compliance with local, state and federal regulations.
• Handle customer inquiries and escalations professionally and effectively.
• Prepare and present regular reports on location performance to senior management.

Skills

Leadership

Strategy

Budgeting

Team Mgmt

English

Telugu

Education

Bachelor's degree

Tools

MS Office

CRM software

Job description

Job Summary

We are seeking an experienced and dynamic Location Manager to oversee the successful operation and strategic growth of our Hyderabad branch. This role requires a strong leader who can drive performance, ensure customer satisfaction, and manage a high-performing team.

Job Responsibilities

• Manage daily operations of the Hyderabad location, ensuring efficiency and adherence to company standards and policies.
• Develop and implement local business strategies to achieve sales targets, revenue goals, and operational objectives.
• Lead, mentor, and motivate a team of employees, fostering a positive and productive work environment.
• Oversee recruitment, training, and performance management of location staff.
• Monitor and analyze key performance indicators (KPIs), identify areas for improvement, and implement corrective actions.
• Manage local budget, control expenses, and optimize resource allocation.
• Cultivate and maintain strong relationships with clients, vendors, and local stakeholders.
• Ensure compliance with all relevant local, state, and federal regulations.
• Handle customer inquiries, complaints, and escalations professionally and effectively.
• Prepare and present regular reports on location performance to senior management.

Job Qualifications

• Bachelor's degree in Business Administration, Management, or a related field.
• Minimum of 5-7 years of progressive management experience, with at least 3 years in a leadership role.
• Proven track record of successfully managing operations and achieving business targets.
• Excellent leadership, communication, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Proficiency in financial management and budgeting.
• Ability to thrive in a fast-paced and dynamic environment.
• Demonstrated ability to build and motivate high-performing teams.
• Fluency in English and Telugu is highly preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

At Credit Saison India, we are driven by Innovation, Inclusion, and Integrity to create a meaningful Impact. As one of India's fastest-growing NBFC lenders, our mission is to bridge the credit gap and transform lives by empowering underserved communities. Our journey is fueled by a team of 1,400+ employees across 80+ branches, with an AUM of over $2 billion. Join us and help build a brighter financial future for millions across the country.

Established in 2019, Credit Saison India (CS India) is one of the country’s fastest growing Non-Bank Financial Company (NBFC) lenders, with verticals in wholesale, direct lending and tech-enabled partnerships with Non-Bank Financial Companies (NBFCs) and fintechs. Its tech-enabled model coupled with underwriting capability facilitates lending at scale, meeting India’s huge gap for credit, especially with underserved and under penetrated segments of the population. Credit Saison India is committed to growing as a lender and evolving its offerings in India for the long-term for MSMEs, households, individuals and more. Credit Saison India is registered with the Reserve Bank of India (RBI) and has an AAA rating from CRISIL (a subsidiary of S&P Global) and CARE Ratings. Currently, Credit Saison India has a branch network of 80+ physical offices, 2.06 million active loans, an AUM of over US$2B and an employee base of about 1,400 employees. Credit Saison India is part of Saison International, a global financial company with a mission to bring people, partners and technology together, creating resilient and innovative financial solutions for positive impact.