Location FRMU Manager - Kolkata

Birla Carbon; Kolkata District; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Aditya Birla Finance Limited (ABFL) invites a focused professional to lead a small team of RCU agency samplers, identify document manipulation and fraud signals, and optimize sampling to minimize losses.

The role involves ensuring timely TAT, liaising with risk managers, conducting trainings, and driving continuous improvements of the screening and sampling system, with emphasis on stakeholder engagement. Travel to outstation locations is required for field coordination and vendor interactions.

Qualifications

• Experience in financial services or NBFC fraud risk roles.
• Ability to manage a small team and coordinate with vendors.
• Strong analytical and reporting skills.
• Willingness to travel for field activities.

Responsibilities

• Lead the RCU agency sampling team and ensure accuracy in fraud detection.
• Identify document manipulation and fraud patterns.
• Optimize sampling processes to minimize fraud loss and improve TAT.
• Conduct trainings and fraud awareness sessions for stakeholders.
• Coordinate with risk managers and other financial institutions.
• Prepare MIS and reports on sampling activity.

Skills

Fraud risk assessment

Analytical thinking

Team leadership

Stakeholder management

Process improvement

Communication skills

Tools

MS Excel

Power BI

Job description

At the Aditya Birla Group, our Corporate Vision is aligned and intricately woven with our People Vision.

Designation : NA

Job Description:

1) Job Purpose:

The role is responsible for handling the team of RCU agency samplers and assist them in Identifying document manipulation and critical frauds. Optimizing sampling and ensure minimal fraud loss. To maintain TAT enhance support to the Business Goals. Effective liasoning with risk managers and peers in other financial institutions. To ensure continuous improvement of the RCU screening and sampling system and conduct Stakeholders, meet, Trainings & Fraud awareness sessions.

2) Dimensions:

• Business Units

ABFL

• Products

All ABFL Products

• Geography
• Department Workforce Number

Total No. of Direct Reporting Team Members: 1 to 3

• Other Quantitative and Important Parameters for the job:
• Time circulation of MIS/Reports/Dashboard
• Supporting Area Managers in conducting trainings with stakeholders / vendors.
• Vendor Billing data preparation and quality checks
• ML Tracker preparation
• Co-ordination with all stake holders
• Pre-& Post Disbursal Checks
• Verification of Non-starter cases.
• Qualitative parameters
• Truthful & Integrity
• Analytical bend of mind
• Good listeners & Critical Thinking
• Networking
• Open to outstation travel
• Communication, presentation and Reporting skills

Organizational Context:

Aditya Birla Finance Limited ("ABFL") is a lending subsidiary of Aditya Birla Capital Limited. ABFL is registered with RBI as a Systematically Important Non-Deposit accepting Non-Banking Finance Company (NBFC). ABFL is one of the top private diversified NBFCs in India. As of 31-Dec’20, ABFL has a pan-India presence with 91 branches and a lending book of Rs. 45,560 Crores.

ABFL offers end-to-end lending solutions to a diverse set of customers - Retail, HNI, MSMEs, and Mid & Large Corporates through secured as well as unsecured loan products. The diverse range of lending products includes Retail Small Ticket Secured and Unsecured Loans, Unsecured Personal Loans, Unsecured Business Loans, Health & Education Loans, Digital B2B2C and B2B2B Small Ticket Loans, Small Business Secured Loans, Loans Against Property (LAP), Lease Rental Discounting (LRD), Construction Finance (to Real Estate Developers), SME Loans, Capital Markets Loans (Loan Against Shares), Supply Chain Finance, Mid and Large Corporate Loans, and Infrastructure Finance loans. ABFL also has a Wealth Management division.

ABFL is rated “AAA” by India Ratings, ICRA and CARE (reaffirmed in 2020). ABFL secured the ABG Business Excellence Award in 2017 (Silver), and 2015 (Bronze), and multiple other Awards on forums like CII.

Job context:

The role is responsible for handling the team of RCU agency samplers and assist them in Identifying document manipulation and critical frauds. Optimizing sampling and ensure minimal fraud loss. To maintain TAT enhance support to the Business Goals. Effective liasoning with risk managers and peers in other financial institutions. To ensure continuous improvement of the RCU screening and sampling system and conduct Stakeholders, meet, Trainings & Fraud awareness sessions.

4) Key Result Areas:

Key Result Areas

Supporting Actions

Monetary Savings

• Hit Rate in %age (Basis S&S and Hunter) (Sample to Hit Ratio)
• Fraud Savings in Amount i.e. Loan Amount (Basis S&S and Hunter and Saving from Market Alert and Multiple Funding)
• Efficiency & Verification Cost - % of Files Sampled

Internal Control & Process

• Enhancements / Innovations / Changes suggested / implemented - Initiatives - New Process changes, Automation, System
• Default Backtracking for Document Fraud - Conversion% (FTD)
• Department Audit & Regulatory Compliances (Internal Audit Score & Open Items)
• MIS & Reporting

Process Efficiency

• Vendor Bill preparation and assessment
• Drive TAT (Sampling & Screening {S&S} & Hunter)

People Management

• Team Management - Agency Collaboration, Team Huddle & Engagement, Co Ordination with internal Stakeholders - Annual 12 Monthly Meetings 5%
• Discover more about life at Aditya Birla Group