Localization Quality Coordinator

Localization Unlocked; Gurugram District; Remote; INR 800,000 - 1,600,000; Full time

Job summary

Welo Global in Gurgaon, India, is seeking a Localization Quality Coordinator to lead complex QA analysis and program coordination. The role focuses on building dashboards, tracking defects, and guiding junior staff, with close collaboration with PMs and Operations.

You will prepare client-ready exports, manage training sessions, and keep guidelines up to date, ensuring timely reporting and audits in a remote-capable setup.

Qualifications

• Experience in quality analysis and process improvement.
• Ability to build dashboards and report metrics for clients.
• Knowledge of workflow and SOP/rubric management.

Responsibilities

• Lead complex quality analysis and coordinate programs with PMs and Ops.
• Create and maintain client-ready quality dashboards with metrics and trends.
• Log defects, track actions to closure, and verify re-tests.
• Coordinate trainings and refreshers; manage attendance and assessments.
• Update guidelines/SOPs and release notes; ensure version control.
• Support vendor coordination and manage access to QA tools.

Skills

Quality analysis

Program coordination

Process optimization

Client reporting

Mentoring

Tools

Tableau

Excel

Job description

Welo Global (Welocalize)# Localization Quality CoordinatorGurgaon, India · Remote · Posted 1 day agoLanguage OperationsFull-time* Global ContentApply on company siteApplications happen on the employer's site. No account, payment, or gameplay required.## About this roleAbout Welo Global Welo Global is a leader in multilingual AI, technology, and content solutions serving over 2,000 clients in 300 languages. The company combines globally scaled multilingual infrastructure, including a network of over 500,000 linguists and domain experts, with advanced NLP, computational linguistics, and best-in-class compliance backed by seven ISO certifications. Welo Global’s five brands—Welocalize (multilingual content and localization services for global enterprises), Park IP (intellectual property and patent translation services for law firms and corporate legal teams), Welo Life Sciences (regulated language and compliance-aligned content solutions for pharmaceutical, biotech, and medical device organizations), Adapt (multilingual performance-led digital marketing agency), and Welo Data (multilingual data generation, evaluation, and human data infrastructure for AI systems)—serve distinct customer segments with purpose-built expertise, fit-for-purpose solutions, and supporting technology. weloglobal.com Job Reference: #LI-JC1 Job Description Leads complex quality analysis, program coordination, and process optimization. Owns client reporting for assigned projects and mentors junior staff. Shared accountability with Project Managers. Job Description Key Responsibilities: Build and maintain quality dashboards (throughput, accuracy, error mix, trend lines) and share concise summaries. Perform sampling and guideline-adherence checks; log defects with categorization and severity. Track corrective actions to closure; verify re-tests and document outcomes. Coordinate training sessions and refreshers; manage attendance and quick assessments. Keep guidelines/SOPs/rubrics current and version-controlled; manage release notes. Prepare client-ready exports (tables, charts) with consistent formatting and footnotes. Liaise with PMs and Ops to align timelines and inputs for reporting and audits. Manage access requests and permissions for QA tools and folders. Support vendor coordination (checklists, SLAs, documentation requests). Identify minor process gaps and suggest simple fixes (templates, checklists). Education: