Loan Officer - Retail MFB - Sales - Tiruvuru - Jayabavi Centre - J Grades

Tata Capital; Tiruvuru; On-site; INR 167,000 - 246,000; Full time

Job summary

Tata Capital is seeking a dynamic Sales Officer in Andhra Pradesh to drive microfinance disbursements, manage relationships, and lead field-level teams across assigned territories. The role focuses on growing the customer base while maintaining portfolio quality and timely repayments.

The ideal candidate should have graduate education and a flair for sales with strong customer service skills. Freshers to up to five years of experience are welcome to apply, with preference for exposure to JLG

Qualifications

• Build and manage client relationships to drive sales and loan disbursement.
• Ensure high-quality customer service while achieving targets.
• Understand customer needs to tailor microfinance solutions.

Responsibilities

• Achieve disbursement targets with minimum delinquency.
• Identify JLG groups and disburse loans to target customers and geographies.
• Develop and manage a team across territories for market penetration.
• Assess potential client base and product acceptability in new regions.

Skills

Relationship management

Sales flair

Customer service

Education

Graduate in any discipline

Job description

Job Description:

10563

• To ensure the achievement of disbursement targets with minimum delinquency
• Identifying Joint liability Groups & disbursed loans, to suit the target customers and geographies.
• Enabling business growth by developing and managing a teams across assigned territories for deeper market penetration and reach.
• Assess potential client base and product acceptability in new regions, areas & opportunities for geographical expansion of operational areas.
• Disbursement, repayment and delinquency management, achieving daily / weekly collections targets
• Makes a close follow up of the disbursed loans, especially of the ones not paying on time.
• Undertake regular field visits, Centre Meeting and loan applicants
• Maintaining portfolio quality by tracking & controlling Normal dues, Nonstarters, Delinquency, & Frauds.
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensuring weekly / daily meetings & visit to centre
• Fresher to maximum of 5yrs exp + as a sales officer in microfinance business
• Basic understanding about Microfinance business and JLG model working would be preferred.

Key Skills

• Relationship management, Business sourcing
• Flair for sales
• Understand critical attributes of customer service

Education Graduate in any discipline