Litigation Data Analyst

KLDiscovery, Inc.; India; Remote; INR 600,000 - 900,000; Full time

Benefits offered by this job

Paid time off

Learning and development programs

Diversity and inclusion

Wellness program

Job summary

KLDiscovery is seeking a Hosting Data Analyst/Litigation Support Analyst for a remote, work-from-home position in India. The role focuses on data extraction, transformation, loading to hosted platforms, and providing technical customer support.

A 3+ year track record with E-Discovery tools and strong Excel skills is required. The ideal candidate will collaborate across Engineering, IT, and PM teams, manage databases and permissions, and handle inquiries with attention to detail in a fast-paced

Qualifications

• Bachelor's degree or equivalent professional experience (3+ years)
• Experience with E-Discovery tools, especially Relativity
• Microsoft Excel proficiency
• Strong attention to detail with multitasking ability
• Excellent verbal and written communication skills

Responsibilities

• Collaborate with Engineering, IT, Application, and Project Management teams
• Extract, transform and load data to hosted platforms via plugins or flat files
• Provide technical support via telephone, email and screen-sharing
• Create user accounts and invitations, provide platform walkthroughs when needed
• Create databases and set permissions for customer access
• Investigate client inquiries about printing, search results, and technical issues
• Prioritize tasks from internal task system while meeting SLAs
• Attend team meetings and company town halls

Skills

E-Discovery tools

Excel

Attention to detail

Verbal and written communication

Fast-paced environment

Education

Bachelor's degree

Tools

Relativity

Microsoft Excel

Job description

KLDiscovery, a leading global provider of electronic discovery, information governance and data recovery services, is currently seeking a Hosting Data Analyst/Litigation Support Analyst. The candidate will have some experience using E-Discovery tools, and Microsoft Office, specifically Microsoft Excel. This position does not require any license or certification in order to be considered.

Remote, work from home opportunity.

Responsibilities:

• Work as part of a team, candidate will be required to occasionally work with departments outside of their own, such as Engineering, Application, IT and Project Management teams
• Extract, transform and load data to hosted platforms via custom plugins or flat files
• Support our customer base through superior customer service, this will include providing technical assistance via telephone, email and screen-shares on various tasks/requests
• Account creation and send invitations to end-user(s), occasionally follow-up with a platform walkthrough should it be requested
• Creation of databases and establishing permissions for customer use prior to providing credentials to those customers
• Investigate client inquiries on their matters concerning printing, search results/creation, technical issues, etc.
• Pick up tasks from internal task system, while adhering to internal SLA’s (service-level agreement)
• Attend team meetings and company town-halls

Qualifications

• Bachelor's degree or professional experience (3+ years)
• Strong knowledge/working experience of E-Discovery tools, especially, Relativity
• Knowledge of Microsoft Office; specifically, Microsoft Excel
• Strong attention to detail, while managing multiple tasks
• Critical thinking skills and ability to retain complex work direction
• High technical aptitude or the ability to learn quickly
• Ability to work in a fast-paced environment
• Excellent verbal and written communication skills

Why You will Love Working for KLD

At KLD we invest in employees and their families by placing their wellbeing first. We offer competitive total compensation that includes base pay, bonus potential, inclusive benefits, wellness programs, and perks. We use market and industry data to inform pay decisions while considering geography and labor markets, individual experience, and business needs. India compensation is based upon the local competitive market.

• Paid time off, that offers various time off options to help employees maintain a work-life balance, such as Casual, Earned, Sick, Special Leave, and Holidays
• Ongoing learning and development, a focus on continuous professional development through various training and education reimbursement programs
• A diverse and inclusive workplace where we all learn, grow, and achieve the greatest heights…together
• A surrounding team of mission-driven individuals who genuinely love what they do Litigation Data Analyst Summary
• Free, fun, interactive and incentivized global wellness program that promotes the wellbeing of our employees
• India compensation is based upon the local competitive market

Who We Are

KLDiscovery is a global leader in eDiscovery, compliance, and data management solutions empowering law firms, corporations, and government agencies to tackle their most complex legal and regulatory challenges. With 26 strategic locations across 17 countries and over three decades of expertise, we combine advanced technology, AI-driven automation, and deep forensic capabilities to transform digital evidence into actionable intelligence.

KLDiscovery's award-winning solutions support regulatory investigations, cross-border litigation, and cyber incident response-delivering advisory consulting services, driving strategic advantages, reducing costs, and ensuring defensible outcomes. Through its global data management business, KLDiscovery provides world-class data recovery, disaster recovery, ransomware recovery, email extraction and restoration, data destruction, and tape management. Backed by our 24/7 white-glove support, KLDiscovery is the trusted partner for organizations worldwide.

At KLDiscovery we believe that inclusion and diversity make us stronger. We are committed to fostering an inclusive environment for all employees that enhances wellbeing and belonging. We welcome and celebrate individuals of all backgrounds, experiences, and perspectives. We do not discriminate on the basis of race, color, religion, gender, pregnancy, gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status. We are happy to support you with any accommodation request at any stage in our hiring process.