Linux System Admin - Hyderabad

Delta System & Software, Inc.; Hyderabad; On-site; INR 900,000 - 1,300,000; Full time

Job summary

ARRIS Hyderabad is seeking an IT Systems Specialist to maintain Linux- and Solaris-based enterprise infrastructure with emphasis on uptime and reliability. Responsibilities include handling trouble tickets, storage management, Hyper-V environments, and datacenter support.

You will work with vendors, document configurations, and help implement upgrades while training users. A minimum of 3 years of Unix/Linux administration is required; scripting and storage exposure are desirable.

Qualifications

• 3 years minimum of Unix/Linux systems administration.
• Exposure to storage technologies, Hyper-V and scripting desirable.

Responsibilities

• Trouble ticket queue management and resolution.
• Implement, manage and maintain Linux- and Solaris-based enterprise infrastructure.
• Implement, manage and maintain storage solutions (SAN/NAS) for Linux and Hyper-V environments.
• Identify and investigate system malfunctions: isolate causes of errors.
• Monitor usage, capacity and performance of systems; tune as needed.
• Liaise with users and vendors to address problems and changes in requirements.
• Maintain system documentation including licensing, hardware/software inventory, security data.
• Plan and implement upgrades to IT systems; install/configure hardware and software.
• Assist Sr. Administrators in building servers, clusters and networks from box to rack.
• Ensure systems are properly backed up; implement backup procedures for disaster recovery.
• Serve as escalation and primary contact for issues reported by company users.

Skills

Bash Shell scripting

Backup & Recovery

IP Networking

Hyper-V

Microsoft 365/O365

Veeam

Networking hardware

Troubleshooting

Customer service

Documentation

Tools

Hyper-V

Veeam

Ansible

Nutanix

SAN/NAS

Job description

• Located in Hyderabad and expected to work in the Hyderabad office
• Support hours TBD

The IT Systems Specialist is responsible for the maintenance/support of ARRIS’ Linux and Solaris-based enterprise infrastructure to ensure overall availability and reliability. Specific responsibilities include, but are not limited to, the following: trouble ticket resolution, management and support of Linux based hosts, Hyper-V & virtualized environment support, performance monitoring & analysis, network configuration, troubleshooting. This position will also assist in the management and support of ARRIS’ enterprise backup & storage, Cloud based infrastructure and datacenter environments.

Key Duties & Responsibilities

• Trouble ticket queue management and ticket resolution.
• Implement, manage and maintain ARRIS’ Linux- and Solaris-based enterprise infrastructure supporting critical business systems.
• Implement, manage and maintain storage solutions (i.e. SAN & NAS) for Linux and Hyper-V environments.
• Identify and investigate system malfunctions: isolate causes of errors due to servers, desktops/laptops, storage, network, cabling, etc…
• Monitor usage, capacity and performance of systems. Tune systems for needs and requirements.
• Liaise with users and vendors to address problems and changes in requirements. Work with vendors to resolve hardware and software issues.
• Maintain system documentation including licensing, hardware and software inventory, security data, user manuals, Visio-style layouts, etc.
• Plan and implement upgrades to IT systems; install and configure hardware and software.
• Assist Sr. Administrators in building servers, clusters and networks from box to rack
• Ensure systems are properly backed up; implement backup procedures for disaster recovery purposes.
• Serves as an escalation and primary contact for issues reported by company users.
• Perform other/additional duties and projects as assigned.

Must have 3 years minimum of *nix Systems Administration or equivalent experience. Exposure to storage technologies, Hyper-V and scripting are desirable.

Desired skills:

• Bash/sh/Perl/shell Scripting
• Backup and Recovery method
• Understanding of IP networking and implementation
• Working knowledge of Hyper-V and related technology
• Working knowledge of Microsoft's O365 messaging platforms
• Working knowledge of Veeam platform to implement data backup and disaster recovery strategies
• Working knowledge of high availability scenarios using Hyper-V
• Working knowledge of networking hardware
• Ability to troubleshoot applications in a terminal services or console environment
• Ability to train non-technical employees in complex computer functions
• Displays high level system and network problem solving skills
• Team player who is customer-service oriented
• Well organized self-starter
• Strong oral and written communication skills
• Able to develop project plans and manage accordinglyi>
• Able to work with a culturally diverse user-base
• Ability to maintain confidentiality to protect client’s privacy and proprietary organizational information

Additional Experience (preferred but not required):

• Seven (7) plus years administering Linux/Solaris systems in a mission-critical environment
• Seven (7) plus years scripting (shell and/or interpreted)
• Five (5) plus years cloud tenant administration (AWS, GCP or Azure)
• Five (5) plus years managing Hyper-V ESX/ESXi or vSphere environments
• Three (3) plus years administering Solaris 9/10/11 (including LDOMs/Zones)
• Three (3) plus years administering Nutanix clusters in a production environment
• Three (3) plus years with configuration management tools – Ansible preferred
• NAS/SAN storage experience a plus (HPE and NetApp preferred)
• Identity Management/AD/LDAP experience plus