1. Purpose of Role
Manage and drive the end-to-end liaisoning and statutory approval lifecycle for residential andcommercial real-estate projects in Mumbai. The Liaison Officer will coordinate submissions, scrutiny,
authority queries, approvals, renewals and MahaRERA requirements; maintain complete approvaldocumentation and trackers; and work closely with government authorities, consultants and internal
stakeholders to support timely, compliant and uninterrupted project execution.
2. Key Accountabilities
2.1 Statutory, Municipal & Project Approvals
- Manage the end-to-end approval lifecycle including document preparation/coordination,application, submission, scrutiny, follow-up, query resolution, approval, amendment, renewal and
record closure.
- Coordinate project-specific municipal and statutory approvals including IOD, CC/amended CC,plinth-level permissions/CC, concessions, NOCs, OC/BCC and other approvals applicable to theproject stage and development scheme.
- Track approval dependencies against project milestones and proactively escalatedelay,deficiencies or regulatory risks that may affect design, construction, sales, handover or projecttimelines.
2.2 Government Authority & NOC Liaisoning
- Directly liaise and attend meetings/scrutiny with MCGM/BMC, MHADA (where applicable), FireBrigade/CFO, MPCB, BEST/MSEDCL (as applicable), Traffic Police, Tree Authority, Airport/AAI,
Collector/Revenue authorities and other competent authorities/agencies relevant to the project.
- Coordinate applications, clarifications, site/record requirements, inspections and NOCs with therespective authorities and ensure timely closure of observations and conditions.
- Maintain professional, transparent and compliant interaction with authorities and ensure allliaisoning is undertaken strictly through authorised and documented processes.
2.3 MahaRERA Coordination & Regulatory Compliance
- Coordinate end-to-end MahaRERA requirements including project registration, updates,modifications, extensions, prescribed quarterly/annual compliance inputs and responses toauthority queries.
- Collect and coordinate required information/certifications from Projects, Architecture, Legal,Finance, Sales/CRM and external consultants for accurate and timely MahaRERA submissions.
- Track MahaRERA commitments, validity, conditions and submission timelines and elevate compliance gap or dependency to Management.
2.4 Approval Documentation, Scrutiny & Query Resolution
- Ensure drawings, forms, undertakings, certificates, title/legal inputs, technical documents andsupporting records required for approvals are complete, consistent and submission-ready.
- Coordinate scrutiny comments, deficiency letters, observations and authority queries witharchitects, liaison architects, structural, MEP/fire, legal and other consultants; follow through untilsatisfactory closure.
- Maintain organised physical and digital approval files, sanctioned plans, permissions, NOCs,
correspondence, challans, receipts and authority records with proper version control and retrieval.
2.5 Consultant & Internal Stakeholder Coordination
- Coordinate with architects, liaison architects, structural consultants, MEP/fire consultants,
advocates, approval consultants and other specialists to secure required submissions, certificationsand closures within agreed timelines.
- Work closely with Projects, Architecture/Design, Legal, Finance, Sales/CRM and Management toalign approval requirements with design, construction, commercial, customer and regulatory
milestones.
- Communicate approval conditions, restrictions, dependencies and changes to relevant internalstakeholders so that execution remains aligned with sanctioned/approved requirements.
2.6 Approval Tracker, MIS, Renewals & Cost Coordination
- Maintain a comprehensive approval/NOC tracker capturing authority, application/submissiondate, current status, query/observation, dependency, responsible stakeholder, target date,
validity/renewal date and escalation status.
- Provide periodic approval MIS and exception reports to Management, highlighting upcomingmilestones, overdue actions, critical-path approvals, renewals and regulatory risks.
- Coordinate statutory fees, premiums, challans and related payment documentation withFinance/Management; financial sanction and payment authorisation will remain with the
designated approving authority.
2.7 Compliance Governance & Project Support
- Ensure approvals, submissions and liaisoning activities are carried out in accordance with
applicable regulations, sanctioned plans, approval conditions and organisational governance
requirements.
- Support authority inspections, site visits, hearings/meetings and document verification by ensuringrequired records, consultants and internal stakeholders are available.
- Monitor regulatory/approval changes relevant to assigned projects and promptly communicateimplications, required actions and risks to Management and concerned teams.
- Perform other project liaisoning, approval, regulatory or authority-coordination responsibilitiesassigned by Management from time to
3. Key Performance Areas / Indicative KPIs
Key Responsible Area (KRA) Key Performance Indicators (KPIs) Approval Milestone Achievement Applications, NOCs, sanctions, amendments and renewals progressed/secured in line with approved project milestone plans; critical-path delays identified and escalated proactively.