Learning & Development Executive

Marriott Hotels India; Ghaziabad District; On-site; INR 350,000 - 600,000; Full time

Job summary

Marriott Hotels India is seeking a Learning & Development Executive to collaborate with managers to identify staffing and training needs, and to develop learning strategies based on Needs Assessments. The role involves designing training materials, preparing for and conducting training sessions, and monitoring safety orientation across departments.

The position also requires assisting management with hiring, scheduling, evaluating, counseling, and coaching employees, while maintaining

Qualifications

• Education: High school diploma or GED equivalent.
• Experience: At least 1 year of related work experience.
• Supervisory experience: At least 1 year of supervisory experience.

Responsibilities

• Meet with managers to discuss staffing, recruitment needs, open requisitions, and required qualifications.
• Develop learning strategies and plans with management based on needs identified in a Needs Assessment.
• Design, develop and produce training materials (workbooks, manuals, job aids, posters).
• Prepare for training classes (materials, setup, breakdown) and conduct stand-up training for groups.
• Monitor safety training and orientation across departments; ensure compliance with policies.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining and coaching employees.
• Maintain professional conduct, confidentiality, and accurate written communications.
• Operate POS systems and enter work-related information as needed.

Job description

Learning & Development Executive POSITION SUMMARY

Meet with managers, department and division heads to discuss staffing needs, recruitment needs, open requisitions, and required/desirable qualifications. Develop learning strategies and plans with management based upon deficiencies identified in a Needs Assessment. Design, develop, and produce training materials (e.g., facilitator/participant workbooks, manuals, brochures, job aids, posters). Prepare for training classes (e.g., materials, setup classes, breakdown classes). Design and create interactive training in various formats. Conduct stand-up training to groups of employees. Monitor and ensure departments are conducting safety training and orientation. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.
• License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Experience Level Executive Level