Learning Content Developer (Transformation)

Environmental Resources Management (ERM); New Delhi; On-site; INR 600,000 - 900,000; Full time

Job summary

Environmental Resources Management (ERM) seeks a Learning Content Developer for its Global Delivery Centre in Gurugram. You will transform learning designs and content into engaging assets, collaborating with Learning Content Designers, SMEs, and global stakeholders to enable scalable learning across ERM's workforce.

Responsibilities include developing instructor-led materials, digital and self-paced assets, and video content, while applying AI-enabled approaches and maintaining ERM's

Qualifications

• Experience in learning development, instructional design support, content development, or related field.
• Ability to translate complex information into clear, learner-friendly content.
• Experience creating instructor-led training materials, digital learning content, job aids, and performance support tools.
• Experience working with global and cross-functional stakeholders in a fast-paced environment.
• Familiarity with learning development technologies, authoring tools, and content production platforms.

Responsibilities

• Build learning assets based on approved designs, scripts, and outlines.
• Develop instructor-led materials, facilitator guides, and participant workbooks.
• Create digital and self-paced learning assets, job aids, and performance support resources.
• Produce video-based learning assets using approved templates and scripts.
• Ensure assets are learner-friendly, visually consistent, accurate, and deployment-ready.
• Adapt content for different regions, audiences, and delivery contexts.
• Support AI-enabled content development and maintain quality standards.

Skills

Learning development

Instructional design

Content development

Storyboarding

Editing & proofreading

Digital learning

AI-enabled content

Global collaboration

Time management

Learner experience

Education

Bachelor's degree in Learning & Development or related field

Tools

LMS

LXP

Articulate Storyline

Adobe Captivate

Job description

ERM is the world’s largest specialist sustainability consultancy, with over 50 years of experience helping organizations navigate complex environmental, social, and governance challenges. We bring together a global community of experts to deliver meaningful impact for our clients and the planet. The Global Delivery Centre (GDC) in Gurugram is ERM’s global operating backbone. It delivers business enablement services in Finance, HR, IT, and Commercial Operations to ensure ERM’s global business runs seamlessly, efficiently, and consistently.

At the GDC, you will:

• Be part of a hub that ensures ERM’s business continuity worldwide.
• Collaborate with colleagues across geographies to support global operations.
• Drive consistency, compliance, and efficiency in core functions.
• Work with digital, automation, and AI-enabled tools to optimise how ERM operates.
• Work in shifts where required, depending on the role.
• As processes mature and automation increases, reliance on shifts will reduce.

Why this role matters?

As a Learning Content Developer, you will support ERM's global learning delivery by transforming learning designs, scripts, and content into engaging, high-quality learning materials. You will work within the Learning & Development team, partnering with Learning Content Designers, Subject Matter Experts (SMEs), and global stakeholders to create learner-ready assets that support capability building across ERM. This role is critical to ensuring learning solutions are delivered consistently, efficiently, and at scale, enabling high-quality learning experiences across ERM's global workforce.

What your impact is?

• Independently developing high-quality learning assets aligned with approved learning designs and content standards.
• Delivering learner-centric materials that are engaging, accurate, accessible, and deployment-ready.
• Supporting global learning initiatives through timely and efficient asset production across multiple formats.
• Leveraging AI-enabled tools responsibly to accelerate content development while maintaining quality and accuracy.
• Ensuring consistency, usability, and adherence to ERM learning standards across all learning outputs.
• Collaborating effectively with Learning Content Designers, SMEs, and global stakeholders to achieve successful learning outcomes.

What will you bring?

• Experience in learning development, instructional design support, content development, or a related field.
• Proven ability to develop learning assets from scripts, storyboards, content outlines, and design specifications.
• Strong content writing, editing, and proofreading skills with attention to detail.
• Experience creating instructor-led training materials, digital learning content, job aids, and performance support tools.
• Ability to translate complex information into clear, learner-friendly content.
• Experience working with global and cross-functional stakeholders in a fast-paced environment.
• Strong organizational skills with the ability to manage multiple priorities and deliver to deadlines.
• Familiarity with learning development technologies, authoring tools, and content production platforms.
• Understanding of accessibility, learner experience principles, and quality assurance practices.
• Experience using AI-enabled tools to support content creation and learning asset development.

Preferred qualifications, skills & competencies

• Experience within a global shared services, consulting, or learning delivery environment.
• Exposure to blended learning solutions, learning campaigns, and digital learning programs.
• Familiarity with Learning Management Systems (LMS), Learning Experience Platforms (LXP), and content deployment processes.
• Experience creating video-based learning assets, templates, and supporting multimedia content.
• Knowledge of automation, AI-enabled learning technologies, or emerging learning tools.
• Relevant qualifications or certifications in Learning & Development, Instructional Design, Education, or related disciplines.

Key responsibilities

Build learning assets based on approved learning designs, scripts, and content outlines. Develop instructor-led training materials, facilitator guides, participant workbooks, presentation decks, and learner resources. Create digital and self-paced learning assets, job aids, quick reference guides, and performance support materials. Produce video-based learning assets using approved templates and scripts. Ensure all assets are learner-friendly, visually consistent, accurate, and deployment-ready.

Multi-Format Learning Production

Adapt learning content into appropriate formats based on audience and delivery requirements. Apply consistent formatting, visual standards, and learning design principles across assets. Modify learning materials for different regions, audiences, and delivery contexts where required. Support blended learning and campaign-based learning initiatives through asset development and production.

AI-Enabled Content Development

Utilize AI-enabled tools to support drafting, editing, and refinement of learning content. Generate content variations for different learner groups and delivery formats. Create and enhance examples, practice activities, and video scripts using AI-assisted approaches. Apply sound editorial judgment to ensure content accuracy, quality, and alignment with learning objectives. Follow ERM guidelines for responsible and ethical AI usage.

Content Writing & Editing Support

Support the development and refinement of learning content. Edit content for clarity, consistency, readability, and learner engagement. Transform existing materials into alternative learning formats such as job aids and performance support tools. Work closely with SMEs to convert complex subject matter into effective learning resources.

Collaboration & Global Delivery

Partner with Learning Content Designers to understand learning intent and asset requirements. Collaborate with SMEs and stakeholders to validate content accuracy and effectiveness. Operate effectively within a global delivery model and across multiple time zones. Manage workload and priorities to meet agreed delivery schedules and quality expectations.

Tools, Platforms & Quality Standards

Use learning development and authoring tools efficiently to create high-quality learning assets. Adhere to ERM learning standards, templates, branding, and accessibility requirements. Conduct quality reviews to ensure accuracy, consistency, functionality, and usability. Prepare and package learning assets for deployment through LMS, LXP, and workplace learning platforms.

At ERM, sustainability is our business. We are the world’s largest advisory firm focused solely on sustainability, offering unparalleled expertise across business and finance. ERM partners with clients to operationalize sustainability at pace and scale, through our unique combination of strategic transformation and technical delivery capabilities. Our diverse global team of experts works with the world’s leading organizations to help them set clear sustainability targets, measure progress and operationalize strategy through deep implementation and business transformation. With more than 50 years of experience, our ability to integrate sustainability solutions and our depth and breadth of technical knowledge are why organizations choose to partner with us as their trusted advisor. Every one of us firmly believes in the potential to create value for our clients through an integrated approach to sustainability (because we have personally seen it and professionally achieved it). Our team members are passionate about client service. We work closely with our clients to help them operationalize their sustainability goals and meet their environmental, health and safety objectives while advancing ERM’s purpose through delivering tangible progress in what the United Nations coined The Decade of Action. Organizing our people across globally integrated communities of technical and strategic talent positions ERM to be a “boots to boardroom” leader in bringing that value creation to our clients, partners, and the world. We recruit exceptional professionals with a personal and professional passion for sustainability and nurture them to even greater success as specialists. We prepare our consultants to bring integrated, innovative and sustainable solutions to our clients and provide opportunities for ongoing development across a variety of subject areas related to technical, business, and personal growth. At ERM, effort pays off and becomes career defining work that leaves a positive imprint on our planet.