Learning & Change Transformation - Manager - PC MENA

EY; Ernakulam, Bengaluru; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

EY is seeking a Manager for Learning Transformation & Change to lead client engagements across the MENA region, with KSA as the primary growth market. The role blends learning transformation, organizational change management, business development and AI-enabled learning.

You will guide end-to-end engagements, shape solutions, develop proposals and help scale the practice with assets, talent and disciplined governance. Strong Arabic, consulting experience and stakeholder leadership are essential.

Qualifications

• 1115 years of relevant experience across L&D consulting, learning transformation and organisational change management.
• Proven end-to-end engagement leadership with responsibility for quality, team, financials and client outcomes.
• Experience leading pursuits, developing proposals and shaping learning or change solutions.
• Depth in learning strategy, needs analysis, curriculum and journey design, facilitation, evaluation and capability building.

Responsibilities

• Lead client engagements end to end, shaping commercially viable learning/change solutions.
• Support high-priority pursuits and help build assets, talent and operating discipline for a scalable practice.
• Work with MENA partners and account teams across government, energy and financial services, with KSA as primary growth market.
• Utilise generative AI and Microsoft Copilot for consulting, proposals and learning work.

Skills

L&D consulting

Change management

Proposal development

Curriculum design

Facilitation

AI-enabled learning

Microsoft Copilot for consulting

Arabic proficiency

Education

Bachelor's degree in business, human resources, education, organisational development, psychology or a related discipline

Tools

SuccessFactors Learning

Cornerstone

Workday Learning

Degreed

WalkMe

SAP Enable Now

Job description

Role - Manager, Learning Transformation & Change

Experience : 1115 years, including substantial consulting experience

Capability mix : Learning consulting with strong organisational change management capability

Travel : 25%50% across KSA, UAE and Qatar, engagement-dependent

THE OPPORTUNITY

The Manager is a core leadership hire for the growing MENA Learning & Change portfolio. The role leads client engagements end to end, shapes commercially viable solutions, supports high-priority pursuits and helps build the assets, talent and operating discipline required for a scalable practice.

The role combines learning transformation, organisational change management, business development and AI-enabled learning. The successful candidate will work with MENA partners and account teams across government, energy and financial services, with KSA as the primary growth market.

QUALIFICATIONS AND EXPERIENCE

Essential

• 1115 years of relevant experience across L&D consulting, learning transformation and organisational change management, including substantial client-facing consulting experience.
• Proven end-to-end engagement leadership with responsibility for quality, team, financials and client outcomes.
• Demonstrable experience leading pursuits, developing proposals and shaping learning or change solutions.
• Depth in learning strategy, needs analysis, curriculum and journey design, facilitation, evaluation and capability building.
• Working knowledge of change impact assessment, stakeholder engagement, communications, readiness, adoption and reinforcement.
• Hands-on, responsible use of generative AI and Microsoft Copilot for consulting, proposals and learning work.
• Bachelors degree in business, human resources, education, organisational development, psychology or a related discipline.
• Demonstrated business-level Arabic proficiency in reading, writing and speaking, sufficient to review proposal content, participate in stakeholder discussions and support workshops. Proficiency will be assessed through a role-relevant practical evaluation.

Preferred

• GCC or MENA market experience, particularly in government, energy or financial services.
• Big Four or global consulting experience.
• Experience in managed learning services, learning operating model design, leadership development or leadership assessment-led development.
• Exposure to LXP, AI learning platforms, talent marketplaces and learning analytics.
• Experience with platforms such as SuccessFactors Learning, Cornerstone, Workday Learning, Degreed or similar, and digital adoption tools such as WalkMe or SAP Enable Now.
• Experience with learning design and content tools such as Articulate 360, Vyond, Camtasia or comparable platforms.