Learning and Development Manager

Birlasoft

Dadri

On-site

INR 1,800,000 - 2,500,000

Full time

14 days+

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Job summary

A global IT services provider is seeking a Learning & Development & Domain Capability Lead in Dadri. This mid-senior level role involves driving enterprise-wide learning strategies and enhancing workforce capability. Ideal candidates will possess 15-18 years of experience in L&D and a graduate degree with an MBA in HR preferred. This full-time position is crucial for aligning learning initiatives with organizational goals.

Qualifications

15 – 18 years of work experience in L&D function.
Experience of handling teams.

Responsibilities

Architect and implement learning programs aligned with business goals.
Collaborate with delivery heads and business leaders on learning needs.
Track training effectiveness and compliance.
Design and govern the Domain Capability Framework.

Skills

Stakeholder Engagement

Strategic Learning Design

Governance & Reporting

Client-Facing Enablement

Education

Graduate in any discipline with MBA in HR preferred

Job description

About Birlasoft — Empowered By Innovation

Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities.

Role Summary

Learning & Development & Domain Capability Lead is responsible for driving enterprise-wide learning strategies and building deep domain expertise across business. This role combines strategic planning, stakeholder engagement, program execution, and governance to enhance workforce capability, domain readiness, and business impact. The position also involves presenting progress and insights to senior leadership, participating in client meetings and account reviews, and ensuring alignment with organizational goals.

Key Responsibilities

Learning & Development (L&D)

Strategic Learning Design: Architect and implement learning programs aligned with business goals, including leadership development, technical upskilling, behavioral and domain training.
Stakeholder Engagement: Collaborate with delivery heads and business leaders to identify learning needs and drive adoption across business units.
Governance & Reporting: Track training effectiveness, compliance, and ROI and have regular reviews with leadership.
Capability Building: Contribute to RFPs / RFIs, capability decks, and client presentations to showcase L&D strengths and align with client needs.
Guide team members and SMEs in executing training plans and maintaining quality standards.

Domain Capability Leadership

Framework Ownership: Design and govern the Domain Capability Framework across verticals with structured L1–L3 learning journeys.
L1/L2/L3 Learning Content: Create and digitize L1 eLearning modules and assessments; govern L2/L3 certifications with SMEs and external partners.
Compliance & Reporting: Drive domain training compliance across verticals, sharing quarterly dashboards with VBU leaders and micro-vertical heads.
Client-Facing Enablement: Support domain readiness for client audits, reviews, and onboarding by aligning learning with account-specific needs.

Leadership & Presentation Responsibilities

Executive Communication: Present learning and domain capability progress to senior leadership, including skip-level reviews and strategic forums.
Account Management Reviews: Represent L&D and domain capability metrics, impact stories, and future plans in account-level governance and client-facing reviews.
Client Meetings & Reviews: Participate in client meetings to present our capabilities. Address client queries and align learning initiatives with client expectations.
Stakeholder Influence: Drive alignment and buy-in from cross-functional leaders through structured presentations, dashboards, and capability showcases.

Experience and Qualifications