Learning and Change Transformation - Staff - Arabic Proficiency

EY; Ernakulam; On-site; INR 600,000 - 900,000; Full time

Job summary

EY GDS | PEOPLE CONSULTING | LEARNING & CHANGE is seeking a Staff Consultant to contribute to learning design, capability development and change enablement. You will work on live client engagements across the MENA region, shaping capability-building initiatives and learning solutions with AI-enabled approaches.

You will own defined deliverables such as storyboards, assets, stakeholder maps or dashboards, blending instructional design with project coordination and delivery.

Qualifications

• Experience in learning design and capability development.
• Experience with change enablement and digital learning.
• Ability to develop e-learning modules and job aids.
• Familiarity with ADDIE or SAM instructional design models.
• Ability to prepare workshop materials and facilitate sessions.

Responsibilities

• Learn design and capability development for client projects across regions.
• Support change-impact analysis, readiness trackers and adoption dashboards.
• Draft proposals, credentials and case-study content for RFPs and proactive proposals.
• Deliver client projects with facilitation, learning operations and logistics management.

Skills

Learning design

Change enablement

AI in learning

Project coordination

Facilitation

Tools

ADDIE

SAM

PowerPoint

Job description

EY GDS | PEOPLE CONSULTING | LEARNING & CHANGE

ROLE SNAPSHOT

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

EY GDS | PEOPLE CONSULTING | LEARNING & CHANGE

Staff Consultant, Learning & Change

Build consulting craft. Create with AI. Connect across languages.

ROLE SNAPSHOT

Role: Staff Consultant, Learning & Change

Portfolio: Learning & Development, People Consulting MENA

Experience: 2-4 years of relevant professional experience

Capability model: Learning consulting with organisational change capability and AI-enabled ways of working

Travel: Up to 25% across KSA, UAE and Qatar, engagement-dependent

THE OPPORTUNITY

This role is an entry point into a consulting career in Learning and Change within EY GDS People Consulting. You will contribute to live MENA client work, strategic proposals and capability-building initiatives across government, energy and financial services, with KSA as the primary growth market.

You will own defined pieces of work, such as a storyboard, learning asset, stakeholder map, research pack, proposal section, workshop pack, readiness tracker or dashboard. The role blends learning design, change enablement, digital learning, project coordination and responsible use of AI. It is not a learning administration-only position.

Key Responsibilities

Learning design and capability development

• Support learning needs analysis, learner personas, skills-gap reviews and role-to-capability mapping.
• Help design learning journeys, curriculum maps, course outlines and blended learning experiences across ILT, VILT, WBT, microlearning and performance support.
• Develop e-learning modules, storyboards, facilitator and learner guides, job aids, simulations, quick-reference guides, assessments and reinforcement assets.
• Use adult learning principles and instructional design methods such as ADDIE or SAM, under guidance from senior team members.
• Support learning evaluation, feedback analysis, knowledge assessment and outcome reporting.

Organisational change and adoption support

• Maintain stakeholder registers, change-impact logs, readiness trackers and adoption dashboards.
• Support stakeholder analysis, focus groups, surveys and workshop output synthesis.
• Draft change communications, campaign content, FAQs, toolkits and champion-network materials for review.
• Assist with readiness, adoption and reinforcement activities that connect learning to business change outcomes.

Pursuits, proposals and market support

• Conduct structured client, sector, benchmark and competitor research for RFPs, RFQs and proactive proposals.
• Draft proposal content, credentials, CVs, case studies, methodology slides, workplan inputs and capability-showcase materials.
• Create clear, consulting-quality PowerPoint materials and maintain version control under tight deadlines.
• Use business-level Arabic capability, where required, to review source material, support proposal content and participate in stakeholder discussions.
• Help maintain the capability, proposal and case-study repositories.

Client delivery, facilitation and learning operations

• Own defined deliverables and project tasks, track dependencies and raise risks early.
• Prepare workshop materials, digital collaboration boards, logistics, attendance and feedback instruments; capture and structure outputs.
• Facilitate selected portions of learning sessions