Lead Warehouse

Henkel; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Health & wellbeing programs

Parental leave 8 weeks

Employee Share Plan

Group Medical Insurance

Accident & life insurance

OPD policy INR 30,000

Job summary

Henkel in Mumbai is seeking an experienced Warehouse Operations Manager to govern 3PL warehouse activities, ensuring service levels and contractual commitments across the network.

You will drive KPI-based performance, manage inventory accuracy and cost control, and collaborate with cross-functional teams using SAP WM/EWM, WMS, EDI, Excel, and Power BI to enhance visibility and decision making.

Qualifications

• 5+ years of experience in warehouse operations and supply chain processes.
• Experience managing 3PL providers, negotiating contracts, monitoring SLAs/KPIs.
• Strong knowledge of SAP WM/EWM, WMS, EDI, and warehouse automation.
• Advanced Excel and Power BI for data analysis.
• Knowledge of SHEQ standards, audits, RCA/CAPA methodologies.
• Excellent communication and cross-functional collaboration.

Responsibilities

• Manage and govern 3PL warehouse operations to ensure adherence to service levels, company policies, operational standards, and contractual commitments.
• Drive warehouse performance through KPI management, including inventory accuracy, cost control, quality compliance, safety performance, and service excellence.
• Lead 3PL partner governance and contract management by conducting regular performance reviews, managing SLAs, pricing agreements, and contract lifecycle activities.
• Oversee warehouse financials and cost optimization through invoice validation, budget monitoring, spend analysis, and identification of cost-saving opportunities.
• Ensure effective utilization of warehouse systems and technologies, including SAP, WMS, EDI, and automation tools, to enhance operational efficiency and visibility.
• Drive continuous improvement initiatives focused on productivity enhancement, process standardization, operational excellence, and supply chain optimization.
• Ensure compliance, quality, and risk management by maintaining SHEQ standards, supporting audits, conducting risk assessments, and implementing RCA/CAPA actions.
• Collaborate with cross-functional stakeholders and leverage data analytics to support strategic decision-making, warehouse network optimization, space utilization, and successful onboarding of new warehouse facilities.

Skills

Warehouse operations

Inventory management

KPI management

Data analytics

Cross-functional collaboration

Negotiation

Tools

SAP WM/EWM

WMS

EDI

Excel

Power BI

Automation tools

Job description

What you´ll do

• Manage and govern 3PL warehouse operations to ensure adherence to service levels, company policies, operational standards, and contractual commitments.
• Drive warehouse performance through KPI management, including inventory accuracy, cost control, quality compliance, safety performance, and service excellence.
• Lead 3PL partner governance and contract management by conducting regular performance reviews, managing SLAs, pricing agreements, and contract lifecycle activities.
• Oversee warehouse financials and cost optimization through invoice validation, budget monitoring, spend analysis, and identification of cost-saving opportunities.
• Ensure effective utilization of warehouse systems and technologies, including SAP, WMS, EDI, and automation tools, to enhance operational efficiency and visibility.
• Drive continuous improvement initiatives focused on productivity enhancement, process standardization, operational excellence, and supply chain optimization.
• Ensure compliance, quality, and risk management by maintaining SHEQ standards, supporting audits, conducting risk assessments, and implementing RCA/CAPA actions.
• Collaborate with cross-functional stakeholders and leverage data analytics to support strategic decision-making, warehouse network optimization, space utilization, and successful onboarding of new warehouse facilities.

What makes you a good fit

• Minimum 5 years of experience in warehouse operations, inventory management, warehouse footprint optimization, and supply chain processes.
• Experience managing 3PL providers, negotiating contracts, monitoring SLAs/KPIs, and driving service excellence.
• Strong knowledge of SAP (WM/EWM), WMS, EDI, warehouse automation technologies, Advanced Excel, and Power BI.
• Ability to analyze operational performance, identify cost-saving opportunities, implement process improvements, and drive operational excellence.
• Knowledge of SHEQ standards, audit management, regulatory compliance, RCA/CAPA methodologies, and risk mitigation practices.
• Strong communication, collaboration, negotiation, influencing, problem-solving, strategic thinking, and cross-functional stakeholder management skills.

Some perks of joining Henkel

• Global wellbeing standards with health and preventive care programs
• Gender-neutral parental leave for a minimum of 8 weeks
• Employee Share Plan with voluntary investment and Henkel matching shares
• Best-in-class Group Medical Insurance policy covering employee, spouse and up to 2 children
• Competitive accident and term life policies for up to 3 times annual groannual gross salary
• Progressive OPD policy of INR 30,000 for employee, spouse and up to 2 children

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.