Lead Systems Engineer - Networking

SGS Société Générale de Surveillance SA; Chennai District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

SGS Société Générale de Surveillance SA in Chennai seeks a network operations specialist to provide expert coverage for LAN/WAN, firewalls, DNS and load balancers. You will mentor engineers, translate decisions into implementable policies, and drive KPIs with a focus on security and reliability.

The role requires CCNA, strong communication, and the ability to handle high-priority incidents with GNOC teams. You will own department initiatives, including automation and new service offerings, while

Qualifications

• Graduate with relevant Networking knowledge and CCNA certification.
• Active CCNA mandatory and security knowledge required.
• Knowledge of appliances is advantageous.
• Knowledge of cloud or data is advantageous.
• Excellent written and verbal communication skills.
• Ability to work under pressure in a high-scale environment.
• Experience in driving high-priority incidents with GNOC.
• Ability to report on operational health and drive improvements.

Responsibilities

• Act as subject matter expert for LAN, WAN, Firewalls, DNS, and Load Balancers.
• Monitor and mentor Network engineers across shifts.
• Translate decisions into practical guidelines, policies and implementation plans.
• Oversee and maintain department KPIs/KSIs and ensure policy compliance.
• Coordinate incident response with GNOC and external service providers.
• Provide technical consultation to internal business partners.
• Prioritize incidents across shifts and manage the queue 24x7.
• Liaise between feature teams and GNOC on initiatives.
• Own and drive department initiatives including automation and new services.
• Drive shift standups and governance calls; assume product ownership within the department.

Skills

CCNA

Security knowledge

Networking appliances

Cloud / Data

Communication skills

Pressure handling

Incident management

GNOC coordination

Automation awareness

Education

Graduate

Tools

Firewalls

DNS

Load balancers

Job description

ResponsibilitiesOverview- Provide subject matter expertise for LAN, WAN, Firewalls, DNS, Loadbalancers- Monitor and Mentor Network engineers in respective shifts- Translate decisions into practical guidelines, policies and implementation plans.- Oversee & Maintain department KPIs / KSIs- Ensure compliance with policies, guidelines, and standard operating proceduresProfile required- Graduate- Active CCNA mandatory, knowledge on Security mandatory- Knowledge on appliances will be added advantage- Knowledge on cloud / Data will be added advantage- Excellent written and Verbal communication skills- Ability to work under pressure related to scale of business impact- Drive high priority incidents from GNOC along with the experts- Report on the operational health of the global connectivity infrastructure, driving improvements where needed working closely with our external service providers.- Provide technical consultation to internal business partners.- Prioritize incidents across the shifts towards resolution. Provide Queue management 24x7- Be the Liasion between the feature teams & GNOC on various initiatives- Own and drive various department initiatives including but not limited to automation, noise reduction, new service offerings.- Assume product ownership within department- Drive shift standup calls / other governance calls for the teamWhy join usWe are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status”.Business insightAt Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!Still hesitating?You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.We are committed to support accelerating our Group’s ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (ESG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection.Diversity and InclusionWe are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents , regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.