About the job Lead/Sr. Telecommunication Technician
Roles:
- Establishes communications systems by installing, operating, and maintaining voice and data telecommunications network circuits and equipment (individual contributor).
- Monitoring system performance and troubleshooting issues.
- Verifies service by testing circuits, equipment, and alarms; and identifying, correcting, or escalating problems.
- Ensuring security and efficiency of IT infrastructure.
- Telecommunication equipment backup and restoration.
- Set up accounts and workstations.
- Monitor performance and maintain systems according to requirements.
- Strong knowledge on ITSM includes CMDB, Incident, Service Requests and change management across IT Infrastructure and ensure SLA maintained.
- Documents network by labeling and routing equipment and cables and recording configuration diagrams and specifications.
- Upgrade systems with new releases and models.
Telecommunications Technician Qualifications / Skills
- Telecommunications systems engineering
- Telecommunications knowledge
- Telecommunications technologies
- Audiovisual maintenance
- Functional and technical skills
- Verbal communication
Candidate Profile
- Any Graduate with relevant experience in IT related domain.
- Preferred Industry would be IT, Startup, Service based organizations.
- 6 years of experience establishing communications systems by installing, operating, and maintaining voice and data telecommunications network circuits and equipment.
- Data Center/PoP/Central Office installation experience preferred.
- Prior experience with VOIP.
- Prior experience with SIP Trunking implementation.
- Any certifications are a plus.
- Detail oriented and highly organized.