Lead Specialist - Proposal Specialist

Marsh; Gurugram District; Hybrid; INR 2,500,000 - 4,500,000; Full time

Job summary

Marsh is seeking a Lead Specialist – Proposal Specialist in Gurugram, a hybrid role requiring three days in-office weekly. You will lead US employee health & benefits proposals, coordinate cross-geo teams, and drive content quality and process improvements.

The role requires 8–10 years in pre-sales/bid management, strong written communication, and proficiency with CRM and proposal tools. A dynamic, mentor-led environment awaits.

Qualifications

• 8–10 years in pre-sales or bid management in professional services.
• Strong stakeholder management across departments and external partners.
• Excellent business writing, proofreading and editing abilities.
• Advanced proficiency in Word, PowerPoint and Excel; data accuracy.

Responsibilities

• Lead preparation and final review of US employee health & benefits proposals.
• Coordinate with onshore stakeholders to meet SLAs and TATs.
• Develop proposal content templates and improve content databases.
• Utilize Dynamics CRM, QorusDocs, and SharePoint for proposal workflows.
• Provide guidance, training, and coaching to team members.

Skills

Stakeholder management

Proposal writing

Client needs analysis

Windows/MS Office

Collaboration across teams

Communication

Problem solving

Training/mentoring

Attention to detail

Automation tools

Education

Postgraduate or graduate degree in Science/Technology/Engineering/Commerce or related field

Tools

Dynamics CRM

QorusDocs

SharePoint

AutoRFP.ai/Loopio/RFPIO

Qvidian/QorusDocs/Altura

Google Drive

Job description

Job Description:

We are seeking a talented individual to join our Commercial Enablement CoE team at Marsh. This role will be based in Gurugram. This is a hybrid role that has a requirement of working at least three days a week in the office.

Lead Specialist – Proposal Specialist

The Commercial Enablement CoE function supports Strategic Bid Center while supporting Marsh across multiple geographies & businesses. You will be part of the Commercial Enablement function, primarily focusing on US employee health & benefits Consulting proposals (RFIs/RFPs). In this role, you will work closely with onshore stakeholders to deliver high-quality proposals within tight deadlines. A strong understanding of US Employee Health & benefits (RFPs) is essential to succeed in this position.

We will count on you to:

• Develop deep knowledge of the Employee Health & benefits business, service offerings, and client requirements by reviewing RFPs and collaborating closely with pursuit teams and strategists.
• Lead the preparation and final review of US employee health & benefits Consulting proposals (RFIs/RFPs), ensuring alignment with client scope, company standards, and timely delivery.
• Manage and enhance proposal content through template development, content database updates, and extraction of best practices to maintain consistency and quality.
• Coordinate with multiple onshore stakeholders to meet service level agreements (SLAs) and turnaround times (TATs), while addressing open items and internal queries efficiently.
• Utilize tools such as Dynamics CRM, QorusDocs, and SharePoint to streamline proposal development, submission, and documentation processes.
• Drive continuous process improvements, provide guidance to team members, and support training initiatives to elevate overall proposal effectiveness and team capability.
• Exhibit people management skills – Training, mentoring, grooming and coaching new hires in the team along with process optimization and delegation.

What you need to have:

• Preferred postgraduate or graduate degree in Science, Technology, Engineering, Commerce, or other relevant fields.
• 8-10 years of experience in pre-sales or bid management within a professional services environment.
• Excellent stakeholder management skills, with the ability to collaborate effectively across multiple departments and external partners.
• Excellent written and verbal communication skills, including advanced business writing, proofreading, and editing abilities.
• Advance proficiency in Microsoft Word, PowerPoint, and Excel, with strong problem-solving skills and keen attention to detail.
• Advanced expertise in document management tools including SharePoint, Google Drive and other document management tools.
• Advance proficiency in using bid management tools including AutoRFP.ai/Loopio/RFPIO, Qvidian/QorusDocs/Altura.
• Demonstrated ability to work independently and collaboratively, prioritize multiple tasks effectively, and maintain a strong customer service focus.
• Intermediate expertise in automation tools and large language models.

What makes you stand out:

• Adaptable communicator, facilitator, influencer and problem solver
• Good/excellent communication, content writing skills along with content & knowledge management.
• Expertise on the data visualization tools including Tableau or PowerBI
• Certifications approved by APMP, Project Management Professional or Certified Proposal & Bidding professional

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.