Lead Specialist - Learning & Development

Aptia Group; Mumbai City; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Aptia Group, a specialist professional services firm, is seeking a Pensions Domain Trainer to independently deliver high-quality UK pensions training. The role requires strong facilitation skills and the ability to simplify complex topics for new joiners and upskilling colleagues.

You will own curriculum design, delivery, learner engagement, assessments, and ongoing material maintenance. The ideal candidate will manage the end-to-end training lifecycle with minimal guidance, collaborating with

Qualifications

• Clear communication to explain technical and regulatory concepts in simple terms.
• Effective voice modulation and pacing for engaging delivery.
• Strong command of English language across UK-based processes.
• Use of questioning techniques, scenarios, and digital tools to keep sessions interactive.
• Thorough session content preparation and readiness to address learner questions.
• Professional and patient responses to learner queries across knowledge levels.

Responsibilities

• Deliver structured training programs on UK pensions domain topics for new joiners and existing employees.
• Facilitate engaging virtual and classroom sessions with clear, impactful delivery.
• Conduct assessments and feedback sessions to evaluate learner readiness.
• Stay updated on UK pension regulations and update the curriculum accordingly.
• Manage session logistics including scheduling, attendance, assessments, and certification journeys.
• Collaborate with Business leaders and SMEs to enhance training materials and align with priorities.
• Provide SME input to create high-quality eLearning modules and digital assets for pensions learning.
• Maintain training documentation, FAQs, and session trackers.

Skills

Clarity of Communication

Voice Modulation & Pacing

Command over English Language

Learner Engagement

Confidence & Preparation

Responsiveness & Patience

Job description

About Aptia

Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence.

With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind.

Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best.

And we are expanding. Aptia Group is not only fueled by our investors’ backing but also by our commitment to foster the growth and success of our people. At Aptia, we’re investing heavily in learning and development, paving unique career paths for our colleagues.

Specialist. Responsive. Thoughtful. Our values aren’t just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term.

Job requirements

We are looking for a Pensions Domain Trainer to independently deliver high-quality training for our UK pensions administration team. The ideal candidate will have hands- on experience in pensions operations, strong facilitation skills, and the ability to
simplify technical topics for new joiners and colleagues who want to upskill or go for a relevant certification.
While initial guidance will be provided, the candidate is expected to independently manage the end-to-end training lifecycle with primary focus on curriculum design, facilitation, learner engagement, assessments—within a few weeks of joining.

Key Responsibilities-

Training Facilitation

• Deliver structured training programs on UK pensions domain topics, processes,and systems for new joiners as well as existing employees.
• Facilitate engaging virtual and/or classroom sessions covering pensionsoperations (joiners, leavers, retirements, transfers, etc.) with clarity and impact.
• Conduct assessments and feedback sessions using practical examples andcases to evaluate learner readiness.
• Stay updated on UK pension regulations and changes to ensure the trainingcurriculum remains relevant and updated.

Training Administration & Management

• Manage the logistics for own training sessions including session scheduling,attendance tracking, learner assessments, and certification journey management.
• Collaborate with Business leaders and SMEs to enhance training materialsbased on business priorities.
• Report training delivery status, learner progress, assessment scores, and key observations to the relevant stakeholders; flag any risks or support needed proactively.
• Collect feedback and share suggestions for improvement with the team.Maintain trainingmaterial, documentation, FAQs, and session-wise trackers.

Content Development & SME Support

• Provide subject matter expertise (SME) to instructional designers and learning content developers for the creation of high-quality eLearning modules and other digital assets for the Pensions domain learning.
• Review the learning content to ensure technical accuracy, relevance,completeness, and alignment with latest UK pensions regulations.
• Offer insights and updates to support the continuous improvement of thelearning material.

Must-have Training Skills

To be successful in this role, the following facilitation competencies are essential:

• Clarity of Communication : Ability to explain technical and regulatory conceptsin simple, understandable language.
• Voice Modulation & Pacing : Effective verbal delivery with variation in tone,pitch, and pace to maintain interest.
• Command over English Language : Clear articulation, correct grammar usage,and professional vocabulary to ensure credibility and learner comprehension across UK-based processes.
• Learner Engagement : Use of questioning techniques, examples, scenarios, anddigital tools to keep sessions interactive.
• Confidence & Preparation : Thorough command over session content, withreadiness to address learner questions independently.
• Responsiveness & Patience : Addressing queries professionally whileencouraging participation across knowledge levels.

Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation.

If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.