Lead Site Reliability Engineer

e-Hireo; Bengaluru; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

e-Hireo in Bengaluru, India seeks a Lead Site Reliability Engineer to strengthen our cloud platforms and production reliability. You will lead incident response, drive automation, and mentor teams across engineering, SRE, and operations to improve availability and performance.

The role demands 8+ years in SRE/production engineering, deep cloud, Kubernetes, Terraform and GitOps experience, and a strong ownership mindset focused on customer outcomes and continuous improvement.

Qualifications

• 8+ years in SRE, production engineering or cloud operations with leadership.
• Experience supporting SaaS/cloud platforms in 24x7 production.
• Hands-on with AWS, Azure or GCP and Kubernetes environments.
• Strong Linux, networking, troubleshooting and distributed systems fundamentals.
• Proven ability to drive incidents to resolution and improve reliability metrics.
• Excellent communication to engage technical teams and leadership.
• Mentor engineers and push for higher execution standards.

Skills

SRE leadership

Cloud operations

Kubernetes

Distributed systems

Incident management

Communication

Mentoring engineers

Ownership mindset

Operational KPIs

Cross-functional influence

Education

Engineering degree in Computer Science or related

Tools

Terraform

Jekins

GitOps

Automation practices

Job description

Designation : Lead Site Reliability Engineer

Skills You Must Have:

• Engineering degree in Computer Science or a related technical field.
• 8+ years of experience in SRE, SRE, Cloud Operations, Platform Engineering, or Production Engineering, with demonstrated technical leadership responsibilities.
• Strong experience supporting highly available SaaS or cloud platforms in a 24×7 production environment.
• Hands-on experience with one or more major cloud providers: AWS, Google Cloud Platform, or Microsoft Azure.
• Strong experience with Kubernetes and containerized production environments.
• Experience with Infrastructure as Code, preferably Terraform, along with Jekins, GitOps, and automation practices.
• Strong Linux, networking, troubleshooting, and distributed systems fundamentals.
• Deep experience with observability, Incident Management, On-Call operations, RCA, SLA, SLO, and production reliability practices.
• Proven ability to define, manage, and improve operational KPIs and translate trends into measurable actions and outcomes.
• Experience leading complex customer-critical incidents, coordinating multiple technical teams, and driving issues through resolution.].
• Strong ability to influence cross-functional teams and drive accountability without relying on direct authority.
• Proven ability to mentor engineers, improve operational practices, and raise technical and execution standards.
• Excellent communication skills with the ability to engage technical teams, cross-functional stakeholders, and leadership during critical situations.
• Strong ownership mindset with a focus on customer outcomes, operational excellence, and continuous improvement.

Skills That Are Nice to Have:

• Experience automating repetitive workflows using Python, APIs, or workflow automation.
• Experience with AI-assisted support, knowledge retrieval, and self-service solutions.
• Familiarity with SRE, ITIL, Incident Management, and Problem Management practices.