Lead SRE

Cvent, Inc.; India; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

Cvent, Inc. is seeking a Lead Site Reliability Engineer to shape reliability strategy across cloud architectures and large-scale systems in a fast-growing environment.

You will own incident management, SLI/SLO definitions, and automation efforts, mentoring engineers and guiding CI/CD pipelines, Terraform, and AWS-based deployments.

Collaborate with product and engineering teams to balance cost, performance, and resilience while driving blameless postmortems and security compliance.

Qualifications

• 7–10 years in SRE/DevOps with leadership experience.
• Deep AWS expertise across networking and multi-region architectures.
• Strong automation scripting (Python/Go/Bash).
• Proven track record delivering SLIs/SLOs and incident response.
• IaC experience with Terraform, CloudFormation, and AWS CDK.

Responsibilities

• Set long-term reliability strategy and technical roadmap.
• Lead design of scalable AWS architectures for reliability and cost efficiency.
• Develop and refine CI/CD pipelines and automation for complex environments.
• Drive error budgets and SLOs, and conduct blameless postmortems.
• Mentor SRE/DevOps engineers and promote ownership culture.
• Ensure security, regulatory, and operational compliance.

Skills

SRE Leadership

AWS Expertise

CI/CD Automation

Docker & Kubernetes

Terraform & IaC

Python/Go/Bash

Monitoring & Observability

Incident Management

Blameless Postmortems

Security & Compliance

Tools

Datadog

Prometheus

Grafana

ELK

Jenkins

GitHub Actions

Argo CD

Terraform

CloudFormation

AWS CDK

Docker

Kubernetes

Job description

Overview:

Lead Site Reliability Engineer

Company Overview

Cventisaleadingmeetings,events,andhospitalitytechnologyproviderwithmorethan5,500+employeesand30,000+customersworldwide,including60%oftheFortune500.Foundedin1999,Cventdeliversacomprehensiveeventmarketingandmanagementplatformformarketersandeventprofessionalsandofferssoftwaresolutionstohotels,specialeventvenuesanddestinationstohelpthemgrowtheirgroup/MICEandcorporatetravelbusiness.Ourtechnologybringsmillionsofpeopletogetherateventsaroundtheworld.Inshort,we’retransformingthemeetingsandeventsindustrythroughinnovativetechnologythatpowersthehumanconnection.

In This Role, You Will:

Set the direction and long-term strategy for solving complex problems; communicate timeline, scope, risks, and the technical roadmap to leadership and stakeholders.

Keep abreast of emerging cloud technologies, running POCs to assess suitability and value.

Lead design and implementation of large-scale AWS architectures optimized for reliability, scalability, and cost.

Develop and refine CI/CD pipelines and automated deployments for complex environments.

Drive error budgets; define and track SLIs/SLOs; own organization-wide reliability targets.

Lead deep-dive RCAs for major incidents using Datadog, Prometheus, Grafana, and ELK; run blameless postmortems.

Establish best practices for containerization (Docker, Kubernetes) and infrastructure as code (Terraform, AWS CDK).

Mentor, coach, and provide technical escalation for SRE/DevOps engineers; foster a learning and ownership culture.

Direct AI/automation initiatives to improve deployment, monitoring, troubleshooting, and developer efficiency (e.g., ChatGPT, Copilot, generative AI for runbooks and incident management).

Partner with engineering, product, and business to shape reliability strategy, incident process, architecture reviews, and roadmap.

Ensure security, regulatory, and operational compliance across cloud architecture and automation.

continuously communicating timeline, scope, risks, and technical road map.

Here’s What You Need:

• 7-10 years in Site Reliability, DevOps, or Cloud Engineering, including substantial leadership experience.
• Strong understanding of SRE principles and DevOps culture; adept at applying software engineering tools, methods, and practices.
• Deep AWS expertise across advanced networking, identity (IAM), and multi-region architectures; experience with large-scale, multi-tier distributed systems.
• Advanced development and scripting skills (Python, Go, Bash) focused on automation and troubleshooting distributed systems.
• Mastery of CI/CD platforms (Jenkins, GitHub Actions, Argo CD), containerization (Docker, Kubernetes), and infrastructure as code (Terraform, CloudFormation, AWS CDK).
• Proven track record driving SLIs/SLOs, error budgets, and reliability targets at scale, plus leading complex incident processes and blameless postmortems.
• Strong Unix/Linux background with deep knowledge of system internals.
• Experience with database technologies (SQL Server, PostgreSQL, Couchbase preferred).
• Effective people leader and mentor with excellent communication and stakeholder management skills; bias for execution.