Lead Risk & Control Analyst

Nomura Holdings, Inc.; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Wellbeing program

Employee assistance services

Inclusive benefits for families

Job summary

Nomura Holdings, Inc. seeks a Lead Issue Management Specialist to manage and mature the CIO Issues Management process. The role focuses on training delivery, guidance to stakeholders, query resolution, and governance reporting across the CIO organization.

Responsibilities include maintaining lifecycle documentation, monitoring adherence, producing reports for senior management, regulators, and auditors, and collaborating with business units to embed best practices in issue management.

Qualifications

• Proven track record of establishing or improving issue management programs in a financial services context.
• Experience operating in a regulated environment.
• Strong stakeholder management across multiple business units.
• Excellent communication and attention to detail.

Responsibilities

• Serve as owner and gatekeeper of the Issue Management Lifecycle.
• Conduct periodic reviews of adherence across business units.
• Develop and maintain procedures and process guides.
• Deliver training and refresher sessions.
• Produce monthly governance reports and trend analyses for leadership.

Skills

Issue management

Stakeholder management

Regulated environment

Three Lines of Defence

Communication

Tools

ServiceNow IRM

Job description

Divisional Overview

The Chief Information Office (CIO) function oversees group-wide technology and our data office. We're aligned to our key businesses across the group and operate enterprise-wide functions for risk management, governance and controls, supply chain and infrastructure. Our purpose is to support Nomura's business strategy and deliver consistent group-wide services based on common operating principles.

Business Overview

The CIO Chief Controls Office (CCO) supports the CIO function in setting and enforcing consistent implementation of a risk-based control framework, to manage all CIO owned level 1 risks within current risk appetite. The Lead Issue Management Specialist is a critical role responsible for managing and maturing the CIO Issues Management process. This position serves as the primary subject matter expert for all aspects of the issue management lifecycle, encompassing training delivery, stakeholder guidance, query resolution, governance reporting, and monitoring adherence with the Issue Management Lifecycle framework across the CIO organization.

What We Offer

• We support employee wellbeing by ensuring a sense of purpose and belonging.
• We offer a comprehensive range of wellbeing services which allows employees to get access to the assistance they need at any point in their wellbeing journey.
• Our bespoke benefits support employees and their family's holistic wellbeing and are inclusive of diverse identities and family structures

Role & Responsibilities

• Serve as the primary owner and gatekeeper of the Issue Management Lifecycle, updating based on key framework component updates or business changes (e.g. risk events, lessons learned and regulatory changes).
• Conduct periodic reviews to assess adherence to the Issue Management Lifecycle across business units, highlighting to the respective CCO stakeholders where non-adherence is identified.
• Develop and maintain supporting procedures and process guides.
• Deliver comprehensive training and provide refresher training to maintain competency and reinforce best practices.
• Produce comprehensive monthly governance reports and analyze issue management trends for senior management and Board-level committees.
• Prepare responses to ad-hoc reporting requests from senior management, regulators, and external auditors.
• Build and maintain strong relationships with issue management stakeholders, partnering with business unit teams to embed effective issue management practices.

Mandatory Skill Set

• Proven track record of establishing or improving issue management programs in a financial services context
• Relevant risk management and control experience within Investment Banking, Audit, a consulting firm or related industry
• Experience operating in a regulated environment
• Experience managing stakeholders across the Three Lines of Defence
• Good communication skills with strong attention to detail

Desired Skill Set

• Experience with ServiceNow IRM Issues Management module
• Familiarity with cyber security, resilience and related domains
• Acts as a catalyst for change and inspires confidence in stakeholders
• Contributes to a culture of continuous business process improvement

Domain

• Issue Management Lifecycle
• Governance and reporting
• Three Lines of Defence governance

Technical

• Information Security (IS)
• Data Management
• Technology understanding relevant to the CIO risk agenda

We are committed to providing equal opportunities throughout employment including in the recruitment, training and development of employees. We prohibit discrimination in the workplace whether on grounds of gender, marital or domestic partnership status, pregnancy, carer's responsibilities, sexual orientation, gender identity, gender expression, race, color, national or ethnic origins, religious belief, disability or age.

The benefits are subject to change and will be in accordance with Company's policies as may be applicable from time to time.