Lead Revenue Management & Pricing

Sabre Corporation; Bengaluru; On-site; INR 2,600,000 - 5,800,000; Full time

Job summary

Sabre Corporation seeks an experienced Lead Service Delivery Engineer to steer pricing and revenue management projects for Airline Commercial Products. You will lead workshops, train analysts, and ensure delivery aligns with contracts.

Role requires deep domain knowledge, data-driven insights, and strong communication to collaborate with cross-functional teams. Travel up to 30% may be expected.

Qualifications

• 10+ years experience in Pricing or Revenue Management or related field.
• Airline domain knowledge preferred.
• Bachelor’s degree or equivalent technical experience preferred.
• Strong analytical capabilities and data-driven approach.
• Exposure to data analytics, automation; AI/ML interest a plus.
• Experience with fares, pricing or revenue management products.
• Excellent organizational and multi-tasking abilities.
• Proficient written and spoken English; second language a plus.

Responsibilities

• Lead SME engagements from BPWs to handover to care, guiding delivery.
• Develop functional/business process expertise, train analysts, drive adoption.
• Facilitate customer workshops and onsite engagements to gather requirements.
• Ensure delivery objectives meet contractual obligations.
• Collaborate with PMs, account managers, and dev resources to deliver solutions.
• Present technical information to stakeholders; escalate as needed.
• Lead data gathering before implementation and perform data validation.
• Identify best practices and communicate enhancements to product teams.
• Mentor team members and new analysts on processes and best practices.

Skills

Pricing

Revenue Management

Airline domain

Analytical skills

Data analytics

SQL/R

Fares/Pricing products

Presentations

Education

Bachelor’s degree

Tools

SQL Developer

MongoDB

Studio 3T

R

Python

Tableau

Job description

Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world’s largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide.

Lead Service Delivery Engineers are members of a techno-functional team specialized in Leading, implementing and delivering Airline Commercial Products in Pricing, Revenue Management and other optimization solutions for various customers. They will also be the Subject Matter Expert on these solutions, and will be involved in training airline analysts on the tools.

Responsibilities:

• Lead solution implementation engagements as a Subject Matter Expert (SME), managing activities from Business Process Workshops (BPWs) through successful transition to customer care.
• Develop deep functional and business process expertise in the application to deliver user training, drive solution adoption, and support operational alignment within customer organizations.
• Facilitate customer workshops and onsite engagements, gathering business requirements, analyzing operational processes, and recommending solution configurations that meet customer needs.
• Ensures delivery objectives and client expectations are met in accordance with contractual obligations.
• Works collaboratively in a team environment with project managers, account managers, implementation and development resources to meet customer expectations regarding solution implementation, issue resolution during solution adoption phase, and also resolution of maintenance issues / service requests post production cutover.
• Frequently interacts with subordinate and functional peer groups. Interaction normally requires the ability to gain cooperation of others, conducting presentations of technical information concerning specific projects or schedules.
• Lead the data gathering process prior to solution implementation phase.
• Perform data analytics to derive business insights, understand data models, and identify automation opportunities.
• Will perform data validation checks in the context of product solutions at all stages of implementation and delivery.
• Identify best practices adopted by customers and communicate them to Solution Management teams to enhance product capabilities.
• Excellent written and verbal communications skills, to serve as lead conduit between developers, architects, designers and with external and internal customers.
• May be responsible for managing RFP responses, scope definition and alignment, solution demonstrations, proof-of-concepts (PoCs), and trial engagements during new business development activities.
• Provides functional mentorship, competency-based guidance, and training to team members and new business analysts on solutions, processes, and best practices.
• Demonstrate ability to work under pressure and manage complex situations.
• Operate under general direction with minimal oversight
• Ensures that approved methods, processes, and tools are consistently used.

Preferred Experience / Skills:

• 10+ years experience working in Pricing or Revenue Management areas or similar experience
• Airline domain knowledge and skills are preferred
• Bachelor’s degree or equivalent technical experience strongly preferred
• Proven analytical skills
• Exposure to data analytics and automation; interest in AI/ML is an added advantage. Good understanding of database concepts and working knowledge of R/SQL is an advantage.
• Experience of working with Fares, Pricing or Revenue management products
• Must be organized, be able to multi-task and work in all areas as needed
• Prior experience/knowledge of working on similar products or airlines is an advantage.
• Proficient English written and oral communication skills. Command of a second language is an advantage
• Identify problems and be able to determine when appropriate escalation is required
• Must be willing to travel customer onsite 30% of the time or as per business needs

Preferred Technical Skills

• Microsoft Tools: Microsoft Word, Excel, PowerPoint
• Tools (good to have): SQL Developer, MongoDB, Studio 3T, R
• Programming languages and other tools (good to have): R, Python, Tableau