Lead - Quality- Mechanical

Symbiosis Management Consultants; Mohali, Delhi; On-site; INR 1,500,000 - 2,200,000; Full time

Job summary

Symbiosis Management Consultants in Mohali seeks a Commodity Lead – Truck & Bus Body to drive field quality, warranty analysis, root-cause identification and corrective actions for LCV, Bus and EV Bus applications.

You will analyze warranty-returned parts, investigate failures in doors, cabin, shells, and body assemblies, coordinate with R&D, Production and supplier quality, and drive timely closure of field-quality issues.

Qualifications

• Experience with field quality and warranty analysis.
• Knowledge of body-building processes and assemblies.
• Familiarity with failure modes like corrosion and weld cracks.
• Ability to interpret engineering drawings and assembly standards.
• Proven problem-solving and technical reporting skills.
• Experience coordinating with R&D, Production, and Supplier Quality.
• Knowledge of paint quality and welding inspection is a plus.
• Experience in supplier quality or warranty domains is preferred.

Responsibilities

• Analyze warranty-returned parts and field complaints for cabin, shell structures and body assemblies.
• Conduct detailed failure analysis of doors, locks, windows, seats and trims.
• Investigate issues including water leakage, NVH, fitment and corrosion.
• Identify root causes across design, manufacturing, supplier quality, fitment and service.
• Coordinate with R&D, Production, Quality Engineering, Supplier Quality, Purchase and Service teams.
• Support joint field investigations with Service teams and ensure timely closure.
• Prepare technical analyses highlighting root causes and corrective actions.
• Track warranty trends and action status.
• Coordinate warranty debit recovery with suppliers.
• Participate in warranty review meetings and present findings.
• Supervise warranty material movement and disposal.

Skills

Truck cabin

Bus body

Sheet-metal fabrication

Welding

Failure analysis

Engineering drawings

Problem solving

Quality reporting

Education

B.E./B.Tech in Mechanical or Automobile Engineering

Diploma in Mechanical or Automobile Engineering

Job description

Department: Quality Assurance (QA)
Function: Field Quality / Warranty
Experience: 5-8 years for B.E./B.Tech | 1215 years for Diploma
Qualification: B.E./B.Tech / Diploma in Mechanical or Automobile Engineering
Industry: Commercial Vehicles / Automotive

About the Role

We are looking for a Commodity Lead – Truck & Bus Body to drive field quality, warranty analysis, root-cause identification, and corrective actions for LCV, Bus and EV Bus applications.

Key Responsibilities

• Analyze warranty-returned parts and field complaints related to Cabin, Shell Structures and Bus Body assemblies.
• Conduct detailed failure analysis of doors, locks, windows, seats, trims, panels, roof/floor structures and body components.
• Investigate issues including water leakage, NVH, fitment concerns, structural cracks, welding defects and corrosion.
• Identify root causes across design, manufacturing/process, supplier quality, fitment and service/handling.
• Coordinate with R&D, Production, Quality Engineering, Supplier Quality, Purchase and Service teams for issue resolution.
• Support joint field investigations with Service teams and drive timely closure of field-quality issues.
• Prepare technical analysis reports highlighting root cause, corrective actions and preventive measures.
• Track warranty trends, failure-analysis data and action status.
• Coordinate with suppliers for warranty debit recovery wherever supplier defects are established.
• Participate in warranty review meetings and present technical findings.
• Supervise warranty material movement and disposal based on final analysis decisions.

Required Skills

• Strong understanding of Truck Cabin & Bus Body assembly and body-building processes.
• Knowledge of sheet-metal fabrication, welding, body fitment and structural assemblies.
• Hands-on understanding of failure modes such as weld cracks, corrosion, water leakage, fitment mismatch, paint peeling, noise and vibration.
• Familiarity with Vernier caliper, height gauge, feeler gauge, gap & flush gauges and torque tools.
• Ability to interpret engineering drawings, body layouts and assembly standards.
• Strong problem-solving, analytical, troubleshooting and technical reporting skills.
• Basic knowledge of paint quality and welding inspection will be an advantage.

Preferred Background

Candidates with experience in Supplier Quality, Field Quality, Warranty or Failure Analysis, particularly in Truck Cabin and Bus Body systems, will be preferred.