Lead - Payroll Operations

Carelon Global Solutions; Bengaluru; On-site; INR 2,500,000 - 4,200,000; Full time

Job summary

Carelon Global Solutions in Bengaluru, India is seeking a senior Lead HR Ops to manage end-to-end payroll operations and ensure accurate salary processing. You will oversee statutory compliance, payroll accounting, and audits while coordinating with HR, Finance, Tax, and external vendors.

The role requires 8–12 years of payroll experience, hands-on with major payroll systems, and a strong understanding of Indian payroll laws.

Qualifications

• Bachelor's degree in Commerce, Finance, Accounting, or HR.
• 8–12 years payroll experience.
• Hands-on with SAP, Oracle, Workday, Ramco or ADP.
• Strong knowledge of Indian payroll legislation and tax.
• Experience managing large payrolls and liaising with vendors.

Responsibilities

• Manage end-to-end monthly payroll processing for all employee categories.
• Ensure timely salary disbursement and accuracy.
• Maintain payroll inputs like hires/exits/promotions and bonuses.
• Oversee final settlement processing for exits.
• Ensure compliance with statutory requirements and audits.
• Drive payroll automation and process improvements.
• Prepare payroll MIS, dashboards and cost analyses.
• Coordinate with HR, Finance, Tax, Treasury and vendors.

Skills

End-to-end payroll processing

Payroll compliance

Payroll accounting

Data analysis

Excel

Stakeholder management

Audit and risk management

Automation / process improvement

Vendor management

Education

Bachelor's degree in Commerce/Finance/Accounting/HR

Tools

SAP

Oracle

Workday

Ramco

ADP

Job description

Lead HR Ops (IND)

Job Family: HRS > HR Operations Shift: Job Description: Job Description – Lead - Payroll Role Summary The Payroll Lead is responsible for managing end-to-end payroll operations, ensuring timely and accurate salary processing, statutory compliance, payroll accounting, and continuous process improvements. The role collaborates with HR, Finance, Tax, and external payroll vendors, and ensures compliance with applicable labor laws and tax regulations.

Key Responsibilities

Payroll Operations

• Manage end-to-end monthly payroll processing for all employee categories.
• Ensure timely and accurate salary disbursement.
• Validate payroll inputs including new hires, exits, promotions, transfers, salary revisions, bonuses, incentives, and reimbursements.
• Review payroll outputs and resolve discrepancies before payroll sign-off.
• Oversee final settlement (F&F) processing for exiting employees.

Compliance & Statutory Requirements

• Ensure compliance with Income Tax, PF, ESI, Professional Tax, Labour Welfare Fund, and other applicable statutory requirements.
• Ensure timely filing of statutory returns and remittances.
• Coordinate with auditors and statutory authorities during audits and assessments.
• Monitor changes in labor laws and payroll regulations and implement necessary process updates.

Payroll Controls & Governance

• Establish and maintain payroll controls to ensure data accuracy and confidentiality.
• Perform payroll reconciliations with HRIS, Finance, and bank payment files.
• Review payroll journals, accruals, and provisioning.
• Ensure payroll documentation, SOPs, and process controls are up to date.

Vendor & Stakeholder Management

• Manage payroll service providers and ensure adherence to agreed service levels.
• Act as the primary point of contact for HR, Finance, Tax, Treasury, and business leaders on payroll matters.
• Coordinate with banks for salary processing and payment-related activities.

Reporting & Analytics

• Prepare payroll MIS reports, dashboards, and management reports.
• Analyze payroll trends, headcount changes, Shift Allowance, overtime, leave encashment, and statutory costs.
• Support budgeting and workforce cost analysis.

Systems & Process Improvement

• Drive payroll automation and process optimization initiatives.
• Participate in HRIS and payroll system implementations, upgrades, and testing.
• Ensure data integrity across HR and payroll systems.
• Lead process improvement initiatives to enhance efficiency and compliance.

Required Qualifications

• Bachelor’s degree in Commerce, Finance, Accounting, Human Resources, or a related discipline.
• Professional certifications in Payroll, Finance, or HR are an added advantage.
• Experience 8-12 years of payroll experience.
• Experience managing medium to large payrolls (10,000+ employees preferred).
• Hands-on experience with payroll systems such as SAP, Oracle, Workday, Ramco, ADP, or similar.
• Strong knowledge of Indian payroll legislation, taxation, and labor compliance.

Key Skills

• End-to-end payroll processing
• Payroll compliance and taxation
• Payroll reconciliation and controls
• Vendor management
• Payroll accounting and provisioning
• HRIS and payroll systems
• Data analysis and reporting
• Advanced Microsoft Excel
• Problem-solving and analytical skills
• Stakeholder management
• Process improvement and automation
• Audit and risk management

Key Performance Indicators (KPIs)

• 100% payroll accuracy
• On-time payroll processing and salary disbursement
• Zero statutory non-compliance or penalties
• Timely statutory filings and remittances
• Reduction in payroll processing errors and rework
• SLA adherence for employee queries
• Successful completion of payroll audits
• Continuous process improvement and automation initiatives

Job Type: Full time

Experience Level: Senior Level