Lead/Manager - Impact Measurement (Accelerate,LiftOff)

Wfnen; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

A nonprofit organization in India is seeking a Lead/Manager for Impact Measurement to oversee operations for the Accelerate and LiftOff initiatives. This role focuses on measuring business growth, job creation, and operational maturity effectively. The ideal candidate will have a master's degree and 6–10 years of relevant experience in impact measurement and analytics. Exceptional skills in data analysis, stakeholder management, and process improvement are essential for success in this position. A commitment to operational excellence and continuous improvement is expected.

Qualifications

• 6–10 years of progressive experience in impact measurement, operations, or analytics.
• Experience in designing scalable systems for measuring advisory interventions.
• Familiarity with outcome measurements and evaluation concepts.

Responsibilities

• Lead Impact Operations for Accelerate & LiftOff.
• Manage execution of measurement and system management.
• Establish data quality, assurance, and risk governance.
• Develop analytics and insights for decision support.
• Engage with stakeholders and foster cross-functional collaboration.
• Drive process excellence and continuous improvement.

Skills

Operational and systems-thinking capability

Data analysis and dashboard development

Stakeholder management

Problem-solving ability

Communication skills

Education

Master's degree in business, Public Policy, Economics, or related field

Tools

Excel

Power BI

SQL

Python

R

NVivo

AtlasTI

Job description

Lead/Manager - Impact Measurement (Accelerate, LiftOff)

• Industry Nonprofit Charitable Organizations

Job Description

About the Role:

We are seeking a Lead/ Manager – Impact (Accelerate & LiftOff) initiative, which supports startups & SMBs through hybrid and platform-led interventions.

This role is critical to ensuring that Accelerate & LiftOff’s outcomes, such as business growth, job creation and operational maturity, are measured in a way that balances rigor, scalability and practicality. The role will work closely with program leadership, platform, analytics teams and external agencies to ensure that the impact systems remain trusted, auditable, and decision relevant as the programs scale.

Key Responsibilities

1. Lead Impact Operations for Accelerate & LiftOff

• Own the end-to-end MEL agenda for India’s Accelerate & LiftOff initiative
• Operationalize outcome frameworks covering business growth, job creation and enterprise maturity
• Partner closely with Accelerate & LiftOff program leadership to align impact measurement with strategic priorities
• Ensure Impact data is timely, accurate and decision-useful for reviews and planning
• Proactively identify risks in outcome reporting

2. Measurement Execution & System Management

• Manage baseline, in-journey, end-line and outcomes tracking across cohorts, portfolios and delivery models
• Design and implement low-friction data collection mechanisms suitable for founders and SMB operators
• Coordinate with internal engineering teams and external research or validation partners
• Ensure data pipelines are robust, consistent and audit-ready

3. Data Quality, Quality Assurance & Risk Governance

• Establish and run Quality Assurance protocols on outcomes data
• Identify and mitigate risks that may arise during program operations
• Build early-warning indicators for response drop-offs, quality degradation or system failures

4. Analytics, Insights and Decision Support

• Partner with analytics teams to develop dashboards and insight views for leadership
• Translate outcomes data into clear narratives and recommendations for product and program improvements
• Support leadership reviews with executive-ready analyses highlighting what is working, what is not and why not

5. Stakeholder Engagement & Cross-Functional Collaboration

• Represent Impact Operations in program reviews and leadership discussions
• Work closely with internal stakeholders to align measurement with delivery realities and embed impact tracking into workflows
• Liaise with external agencies on audits, surveys and/or validations, as required

6. Process Excellence and Continuous Improvement

• Map and refine impact operation workflows to improve timeliness, accuracy and scalability
• Drive continuous improvements as Accelerate & LiftOff evolve towards platform-led and SDS models
• Identify opportunities for automation & standardization without compromising outcome credibility

Qualifications

• Master’s degree in business, Public Policy, Economics, Development, Statistics, or a related field preferred
• 6–10 years of progressive experience in impact measurement, operations, analytics, consulting or program management
• Demonstrated experience designing and running scalable systems to measure the impact of advisory interventions on startups/SMBs performance and revenue growth

Technical Skills

• Exceptional operational and systems-thinking capability
• Demonstrated skill and high level of comfort in working with data, dashboard and analytical outputs
• Advanced proficiency in Excel and Power BI; familiarity with SQL/Python/R a plus and qualitative data analysis tools such as NVivo, AtlasTI
• Understanding of outcome measurements, attribution challenges, and evaluation concepts (depth can be built in the job)

Core Competencies

• Strong judgment and structured problem-solving ability
• Excellent stakeholder management and communication skills
• Ability to balance rigor with speed and pragmatism
• Comfortable operating in evolving, ambiguous environments