Outcome Analyst - NCR

Wfnen; New Delhi; On-site; INR 900,000 - 1,400,000; Full time

Job summary

A non-profit tech organization in Delhi seeks an Outcomes Analyst to enhance impact operations for skilling and job creation initiatives across India. This role demands strong analytical skills, proficiency in data tools like Power BI, and the ability to coordinate with various stakeholders. Ideal candidates will have a degree in Economics or similar fields and experience in impact measurement or data analytics, aiming to generate actionable insights. The position offers the chance to contribute to significant social outcomes.

Qualifications

• 3–5 years of experience in impact measurement, data analytics, or program analytics.
• Demonstrated experience of managing and analysing primary and secondary data.
• Demonstrated experience of working in a fast-paced results-driven environment.
• Experience managing and analysing primary and secondary data to generate insights.
• Experience in fast-paced, results-driven environments preferred.

Responsibilities

• Support implementation of frameworks to track program outcomes.
• Monitor program participant performances and operationally manage validations.
• Engage with Impact leads to identify trends and support recommendations.
• Identify trends, drop-off points, and bottlenecks to improve outcomes.
• Coordinate with program managers, trainers, placement officers, and field teams.

Skills

Analytical thinking

Proficiency in advanced MS Excel

Experience with data tools like Power BI

Strong problem-solving mindset

Strong communication skills

Basic statistics

Report writing

Education

Bachelor’s or Master’s degree in Economics, Development Studies, Public Policy or related field

Tools

Power BI

Tableau

Job description

Functional Area: Analytics & Business Intelligence

Job Description

Position Summary

To further Wadhwani Foundation’s vision and outcomes, we are seeking a OutcomesAnalyst – Impact to support the impact operations for the Foundation’s skilling and job creation initiatives, across our operating geographies in India.

About Wadhwani Foundation

Wadhwani Foundation is a high growth, not-for-profit tech organization dedicated to social good. Over two decades since its inception in 2001, the foundation with worldwide presence has focused on a simple, powerful mission: accelerating job growth and enabling millions to earn a family‑sustaining wage and lead a dignified life. The foundation is positively impacting the lives of millions of individuals across multiple countries through its core initiatives.

• Wadhwani Skills Network: Enables job seekers with new‑age employability skills to acquire family‑wage jobs
• Wadhwani Entrepreneur Network: Enables aspiring and practising entrepreneurs to start, survive and thrive through customised interventions.
• Wadhwani Global Digital Transformation: Upskills governments with emerging technologies to accelerate population‑scale projects and define new‑age policies
• Innovation & Research: Accelerate academic innovation in groundbreaking tech domains of AI, biotech, and advanced computing, pushing the envelope from pioneering research to commercialization.

About Global Impact Team

The Global Impact team is the “Voice of the Beneficiary” within the foundation and serves the vital role of understanding their needs and providing insights to enhance program impact. We do this by learning alongside our beneficiaries and stakeholders, using a right mix of technical and practical experience, to deliver the data and insights our programs need, fast.

Key Responsibilities

A. Outcome Measurement & Monitoring

• Support in implementation of frameworks to track program outcomes (e.g., employment rates, income changes, retention, enterprise sustainability).
• Timely monitoring and reporting of the program KPIs.
• Monitor program participant performances from start to end of the prescribed initiative journey, as per the approved approach and methodology.
• Operationally manage periodic outcome validations through surveys, tele‑calling, and field visits, including those done through a third‑party.

B. Data Analysis & Reporting

• Quality assure, reference, analyse, and interpret program data to assess effectiveness.
• Ensuring data pipeline connectivity to dashboards and monthly/quarterly performance reports.
• Engage with the Impact leads for the initiative to identify trends, drop‑off points, and bottlenecks in prescribed program pathways.
• Support in providing actionable recommendations to improve placement and retention outcomes.

C. Field & Stakeholder Coordination

• Work in close coordination with the program managers, trainers, placement officers, and field coordinators.
• Support local implementation teams with data‑backed insights.
• Liaise with employers and community stakeholders to track job retention and satisfaction.
• Conduct root‑cause analysis for underperforming geographies or cohorts.
• Support in identification of any modifications/re‑alignments required in context of the geography of operation.
• Recommend modifications in curriculum, mobilisation strategy, or employer engagement.
• Support pilot testing of new skilling or job linkage interventions.
• Contribute to impact assessments and evaluation studies.

E. Documentation & Compliance

• Maintain accurate beneficiary databases and outcome records.
• Ensure compliance with the agreed initiative‑specific reporting requirements.
• In case required, support on other internal organisational processes related to impact data and beneficiary verification.

Required Qualifications

• Bachelor’s or Master’s degree in Economics, Development Studies, Public Policy or related field.
• 3–5 years of experience in impact measurement, data analytics, or program analytics.
• Demonstrated experience of working in skilling, livelihoods, workforce development, job creation, or startups/SMBs performance and growth programmes preferred.
• Demonstrated experience of managing and analysing primary and secondary data to generate timely and requirement‑specific insights.
• Demonstrated experience of working in a fast‑paced results‑driven environment preferred.

Technical Skills

• Analytical thinking
• Proficiency in advanced MS Excel (advanced functions, pivottables, dashboards).
• Experience with data tools such as Power BI, Tableau, or similar.
• Familiarity with MIS systems and data collection tools.
• Ability to conduct basic statistical analysis.
• Strong report writing and presentation skills.

Core Competencies

• Analytical and detail‑oriented.
• Strong problem‑solving mindset.
• Ability to work collaboratively in cross‑functional teams.
• Strong communication skills (written and verbal).
• Comfortable in travel and working with field teams and diverse communities.
• High level of integrity and data confidentiality.

What Success Looks like

• Program data is trusted, timely and decision‑ready.
• Program teams have timely access to outputs and outcomes.
• Impact operations are managed and quality‑assured along with timely inputs for improvements as per need.
• Impact operations is seen as a strategic partner, not a reporting tool.