Lead I - Cloud Infrastructure Services

UST; Bengaluru; On-site; INR 500,000 - 1,200,000; Full time

Job summary

UST is seeking a Datacenter Engineer to maintain the physical integrity and availability of our datacenter infrastructure. You will handle rack & stack, mounting, decommissioning, cabling, and drive swaps, while troubleshooting hardware and coordinating with vendors on-site.

The role requires lifting 50 lb, familiarity with server hardware and basic networking, and adherence to ITIL and safety protocols. Strong communication with remote teams is essential.

Qualifications

• Experience with datacenter hardware, storage and network basics.
• Familiarity with ITIL processes and safety protocols.
• Ability to lift 50 lb and work on ladders or under raised floors.

Responsibilities

• Rack & Stack: unboxing, inventory, and asset management updates.
• Mounting equipment into datacenter racks per elevation diagrams.
• Decommissioning unused servers and preparing them for recycling or disposal.
• Cable management: patching and labeling copper and fiber cables.
• Drive swaps: replacing HDDs/SSDs in hot-swappable bays.
• Troubleshooting and testing physical servers, storage, and switches.
• Escort duties: supervising third‑party vendors to follow security protocols.
• Logistics: manage loading dock and staging area for incoming gear.
• Communicate status to remote engineers clearly.

Skills

Hardware proficiency

Networking basics

ITIL adherence

Strong communication

Safety compliance

Education

CompTIA A+

ANSI/TIA-942

BICSI-DCDC

RCDD

CDCP

Tools

Crash carts

Cable testers

Label makers

Basic hand tools

Job description

Role Description

Datacenter engineer - Hand & Eyes Maintain the physical integrity and availability of the data center infrastructure. It requires a mix of hardware proficiency, basic networking knowledge, and strict adherence to safety and operational protocols (like ITIL) . Rack & Stack: Unboxing & Inventory: Receiving new hardware (servers, switches, storage arrays), verifying contents, and updating asset management system. Mounting: Installing rails and mounting equipment into datacenter racks according to elevation diagrams. Decommissioning: Identifying unused servers, unmounting them, wiping data (when required), and preparing them for recycling or disposal. 2. Cable Management: Patching and Labeling Copper and fiber optic cables between devices and patch panels. 3. Drive Swaps: Physically replacing failed Hard Drives (HDD) or Solid State Drives (SSD) in hot-swappable bays. 4. Troubleshooting & Testing Physical servers, storage and Network switches, Visual Inspection, Power Cycle and Loopback Testing 5. Vendor Escort : Escort Duty - Supervising third-party vendors (HVAC technicians, electricians, or hardware OEM repair techs) to ensure they follow security protocols. 6. Logistics, Shipping/Receiving: Managing the loading dock and ensuring incoming gear is staged in a secure "burn-in" area. Physical: Ability to lift 50+ lbs and work on ladders or under raised floors. Technical: Familiarity with server vendors and cable types (LC/SC Fiber, RJ45). Tools: Proficiency with crash carts, cable testers, label makers, and basic hand tools. Soft Skills: Strong communication for relaying real-time status to remote engineers. CompTIA A+, ANSI/TIA-942, BICSI-DCDC (Data Center Design Consultant) , RCDD (Registered Communications Distribution Designer), CDCP (Certified Data Centre Professional),