Lead I - Broker Onboarding

UST; Chennai District; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

UST is seeking a Lead - Broker Onboarding to lead the Broker Management team within our investment operations. You will onboard brokers, perform due diligence, and maintain controls to support timely onboarding for clients.

You will mentor the team, manage high-volume tasks, and drive process improvements, with a strong focus on KYC, compliance, and stakeholder communication across global markets.

Qualifications

• 5+ years in broker onboarding or management.
• Experience leading and developing a team.
• Strong KYC / due diligence documentation experience.
• Experience monitoring brokers with Refinitiv Worldview or similar systems.
• Ability to manage high-volume tasks and meet deadlines.
• Experience in Asset Management.
• Excellent written and verbal communication.

Responsibilities

• Onboard and set up new execution brokers in Clients's architecture and systems.
• Conduct financial crime due diligence on new and existing broker relationships.
• Distribute due diligence and Terms of Business to brokers.
• Assist process improvement and ensure guidelines and controls are met.
• Set up and onboard Term Deposit brokers and accounts.
• Lead and mentor the Broker Management team.
• Identify training gaps and upskill team members.
• Ensure procedures are updated with changes or enhancements.
• Improve processes through innovation.
• Escalate issues to the Onboarding Manager.

Skills

KYC / Due Diligence

Team leadership

Broker onboarding

Asset management

Communication skills

Task management

Attention to detail

Tools

Refinitiv Worldview

Job description

Who We Are

At UST, we help the world’s best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 30,000 employees in over 25 countries, we build for boundless impact-touching billions of lives in the process. Visit us at .

Role Description

UST Job Title: Lead - Broker Onboarding

Who We Are

At UST, we help the world’s best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 30,000 employees in over 25 countries, we build for boundless impact-touching billions of lives in the process. Visit us at .

The Opportunity

UST is looking for Team Leader; you will play a critical role in delivering a robust control environment and supporting Investment Teams to ensure effective pre- and post-trade mandate restriction monitoring all within challenging deadlines.

You will provide subject matter expertise, particularly in the oversight and delivery of complex queries and tasks, and handling ad-hoc requests.

We are looking for someone who likes working as part of a team, is comfortable with a fast-paced operations environment and has a strong attention to detail.

Key Roles & Responsibilities

The Broker Management team is responsible for onboarding all new execution broker relationships for Clients. They also perform the maintenance and due diligence monitoring of these brokers to ensure their credit worthiness.

Key Responsibilities

• Onboard & set up new execution brokers in Clients’s architecture / systems platforms
• Conduct Financial Crime due diligence checks on all new broker relationships, as well as monitoring existing & ongoing relationships
• Distribute Clients due diligence & Terms of Business to our brokers
• Assist with any process improvement, ensure operating guidelines are met and controls are accurately completed
• Set up and onboard Term Deposit brokers and accounts
• Lead and mentor the Broker Management
• Identify training gaps within the team and ensure training is undertaken to upskill team members
• Ensure procedures are in place for all processes and keep them updated with agreed changes or enhancements
• Improve processes through innovation
• Escalate issues immediately to the Onboarding Manager Skills and Behaviours Required

Required Skills

• 5+ years of working within a broker onboarding or management team focused
• Experience of leading and developing a team
• Excellent understanding & experience with KYC / Due Diligence Documentation
• Experience of monitoring brokers through Refinitiv Worldview or similar systems
• Managing a high volume of varied tasks efficiently and meeting internal and external deadlines.
• High level of accuracy and attention to detail.
• Commitment to delivering a high-quality experience for our clients
• Previous experience working within an Asset Management firm or similar
• Excellent written and verbal communication skills What you’ll be like
• Strong organisational abilities are needed to manage multiple events simultaneously, prioritising tasks and maintaining a smooth and efficient workflow.
• A motivated, committed and enthusiastic person who thrives working in a close team environment
• Someone who can identify issues and suggest and implement solutions quickly and effectively
• A proactive learner that is quick at picking up new processes
• Can work on own initiative whilst ensuring the team manager is aware of what you are delivering
• A resilient team member who is good at building relationships
• A proven team leader who leads by example and has developed individuals to bring out the best in them Clients Behaviours - How we act gives us our Edge All colleagues are expected to actively demonstrate Clients’ behaviours by:
• Taking accountability and ownership of their responsibilities, embracing challenges, driving outcomes, and executing promises with pace and precision.
• Championing collaboration to fuel collective success, break through barriers, and resolve conflict.
• Innovating by challenging the current way of working, adapting with agility, and cutting through complexity with clarity and purpose.
• Inspiring our people by embodying our culture encouraging and empowering others, leading by example, and advocating for our clients.
• Being client centric, anticipating clients’ needs and proactively addressing challenges with foresight to deliver an extraordinary client experience.

What We Believe

We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it’s those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion and to place people at the centre of everything we do.

Humility

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity

Through business, we will better the lives of those less fortunate than ourselves.

Integrity

We honour our commitments and act with responsibility in all our relationships.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

• To support and promote the values of UST.
• Comply with all Company policies and procedures

Skills

Know Your Customer, Due Diligence, Refinitiv Worldview