Lead – Forward Deployment Engineer (Python / Automation)

PTC Software (India) Private Limited; Pune District; On-site; INR 2,800,000 - 4,200,000; Full time

Job summary

PTC Software (India) Private Limited is seeking a Lead Forward Deployment Engineer to design, develop, implement, and support business process automation and system integrations. You will collaborate with stakeholders, product teams, and engineering to deliver scalable solutions across cloud platforms, databases, and APIs.

The role emphasizes automation, CI/CD, and production support, with leadership to mentor teams and promote best practices. Strong Angular/Scrum and SDLC expertise expected.

Qualifications

• Bachelor’s degree in CS/IT/Engineering.
• 5+ years in software engineering, enterprise integration, automation, solutions engineering, or technical consulting.
• Strong experience with REST APIs, SOAP Web Services, JSON, XML, OAuth, API authentication.
• Hands-on experience with Python, Apache Airflow and Selenium/Playwright.
• Strong database knowledge in MySQL, Oracle, and SQL development/optimization.
• Strong knowledge of Microsoft Azure Cloud and Azure Key Vault.
• Experience with Jenkins, CI/CD pipelines, and Git/Bitbucket.
• Familiarity with Salesforce CRM and ServiceNow platforms and their integration capabilities.
• Strong troubleshooting, analytical, and problem-solving skills.
• Ability to work with business and technical stakeholders to identify challenges and deliver innovative solutions.
• Excellent verbal and written communication skills.
• Strong learning agility with the ability to quickly adopt new technologies, platforms, and tools.
• Enterprise application integrations and cloud-native architectures.
• Exposure to AI-enabled automation and productivity solutions (copilot).
• Agile/Scrum and SDLC best practices.

Responsibilities

• Partner with business and technical teams to understand challenges, gather requirements, identify process inefficiencies, and recommend scalable technology solutions.
• Design, develop, and support enterprise integrations across internal systems, cloud platforms, databases, Salesforce, ServiceNow, third-party applications, and APIs.
• Drive automation and process optimization initiatives by identifying manual or repetitive activities and implementing workflow orchestration and automation solutions.
• Develop innovative technology solutions that improve productivity, operational efficiency, system reliability, and data accessibility.
• Lead technical delivery activities including application development, solution architecture, cloud services, secure integrations, CI/CD implementation, and production support.
• Provide technical leadership through mentoring, stakeholder collaboration, technology evaluations, solution reviews, and promotion of engineering best practices.

Skills

Bachelor’s degree in CS/IT/Engineering

5+ years software engineering/integr.

REST/SOAP APIs, JSON/XML, OAuth

Python, Airflow, Selenium/Playwright

MySQL, Oracle, SQL

Azure cloud & Key Vault

Jenkins, CI/CD pipelines, Git/Bitucket

Salesforce CRM integration

ServiceNow integration

Troubleshooting & problem-solving

Communication skills

Learning agility with new tech

Enterprise integrations/cloud-native

AI-enabled automation exposure

Agile/Scrum & SDLC

Education

Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field

Tools

Salesforce

ServiceNow

Azure

Jenkins

Git/Bitbucket

Python

Apache Airflow

Selenium/Playwright

MySQL

Oracle

SQL

Job description

Our world is transforming, and PTC is leading the way.Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

We are seeking an Lead Forward Deployment Engineer to join our Business Systems team. In this role, you will design, develop, implement, and support business process automation, system integrations, workflow orchestration, and innovative technology solutions that improve operational efficiency, reduce manual effort, and drive continuous improvement across the organization. You will work directly with business stakeholders, customers, product teams, and engineering teams to understand challenges, identify opportunities, and deliver scalable solutions through integrations, automation, cloud technologies, and custom applications.

The ideal candidate combines strong technical expertise, customer-facing experience, problem-solving ability, and a passion for innovation.

Day-to-Day Responsibilities

• Partner with business and technical teams to understand challenges, gather requirements, identify process inefficiencies, and recommend scalable technology solutions.
• Design, develop, and support enterprise integrations across internal systems, cloud platforms, databases, Salesforce, ServiceNow, third-party applications, and APIs.
• Drive automation and process optimization initiatives by identifying manual or repetitive activities and implementing workflow orchestration and automation solutions.
• Develop innovative technology solutions that improve productivity, operational efficiency, system reliability, and data accessibility.
• Lead technical delivery activities including application development, solution architecture, cloud services, secure integrations, CI/CD implementation, and production support.
• Provide technical leadership through mentoring, stakeholder collaboration, technology evaluations, solution reviews, and promotion of engineering best practices.

Required Skills

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.
• 5+ years of experience in Software Engineering, Enterprise Integration, Automation, Solutions Engineering, or Technical Consulting.
• Strong experience with REST APIs, SOAP Web Services, JSON, XML, OAuth, API Authentication, and Integration Patterns.
• Hands-on experience with Python, Apache Airflow and Selenium/Playwright
• Strong database knowledge in MySQL, Oracle, and SQL development/optimization.
• Strong knowledge of Microsoft Azure Cloud and Azure Key Vault.
• Experience with Jenkins, CI/CD Pipelines, and Git/Bitbucket.
• Familiarity with Salesforce CRM and ServiceNow platforms and their integration capabilities.
• Strong troubleshooting, analytical, and problem-solving skills.
• Ability to work with business and technical stakeholders to identify challenges and deliver innovative solutions.
• Excellent verbal and written communication skills.
• Strong learning agility with the ability to quickly adopt new technologies, platforms, and tools.
• Enterprise application integrations and cloud-native architectures.
• Exposure to AI-enabled automation and productivity solutions (copilot)
• Agile/Scrum and SDLC best practices.

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are.

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PTC is a global software company powering how products are designed, built, serviced, and operated across industries such as Aerospace & Defense, Industrial, Automotive, MedTech, Electronics, and High Tech. We are bold thinkers who collaborate as one team to deliver meaningful customer outcomes. Grounded in our values-Customers Matter, PTC for All, Team PTC, Purposeful Innovation, and Be Bold, we're shaping a smarter, more sustainable, connected future.