Lead Engineer, Systems Engineering

AmerisourceBergen Corporation; Pune District; On-site; INR 420,000 - 720,000; Full time

Job summary

Cencora is seeking a Lead Engineer, Systems Engineering to own Salesforce platform releases, health, and modernization. You will drive release management, automate testing gates, monitor org health, and guide multi-team efforts across security and IT operations.

Lead a cross-functional team of developers and admins, shape the modernization roadmap (Lightning, Flow, DX), and manage vendor relationships with Salesforce. This role demands strong DevOps, governance, and stakeholder communication.

Qualifications

• Bachelor's degree in Computer Science, IT, Software Engineering, or related field.
• 8+ years Salesforce platform experience, including 3+ years in a lead/architect role.
• Strong hands-on Salesforce DevOps: source control, automated testing, deployment automation.
• Experience with CI/CD tooling and release governance.
• Knowledge of platform health management and security/compliance requirements.

Responsibilities

• Lead Salesforce release process, risk assessment, and stakeholder communication.
• Own Salesforce org health across environments; monitor limits and performance.
• Define multi-year modernization roadmap: Lightning, Flow, DX, 2GP adoption.
• Lead cross-functional teams and enablement; drive training and standards.
• Manage vendor relationships with Salesforce and partners; reporting to execs.

Skills

Salesforce release management

DevOps practices

CI/CD tooling

Stakeholder management

Agile/Scrum

Education

Bachelor's degree in relevant field

Salesforce Platform Developer I certification

Advanced or architect Salesforce certifications

Tools

Copado

SFDX

GitHub Actions

Job description

Lead Engineer, Systems EngineeringSkip to main contentWe use cookies and tracking technologies to offer you a better browsing experience, analyze site traffic, and improve the website.# AmerisourceBergen is now Cencora! Explore our careers.Lead Engineer, Systems Engineering page is loaded## Lead Engineer, Systems EngineeringApplylocations: Pune, Indiatime type: Full timeposted on: Posted Todayjob requisition id: R2612789Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!# **Job Details****Lead Engineer – Platform****Job Summary:**The Salesforce Platform Lead will serve as the **technical owner and strategic driver** of Cencora's Salesforce platform with a primary focus on **enterprise release management, platform health maintenance, and long-term platform modernization**. This role is responsible for establishing and continuously maturing the processes, tooling, governance, and engineering standards that ensure Salesforce releases are delivered safely, reliably, and at scale across a complex multi-team, multi-cloud Salesforce environment. The Salesforce Platform Lead will lead platform lifecycle planning — including org health assessments, technical debt remediation, legacy modernization initiatives, and proactive adoption of Salesforce's evolving platform capabilities. Acting as the **central authority on platform stability and evolution**, this leader partners with development teams, IT operations, security, and senior business stakeholders to keep the Salesforce platform performant, compliant, secure, and future-ready. The ideal candidate is a seasoned Salesforce professional with deep expertise in release engineering, DevOps practices, platform governance, and a proven track record of leading large-scale Salesforce modernization programs.**What You'll Do:****Salesforce Release Analysis & enablement*** Lead the Releaseprocess for Salesforce changes, ensuring all releases are properly reviewed, approved, risk-assessed, and communicated to stakeholders.* Manage **Salesforce tri-annual release readiness** — coordinating impact assessments, sandbox preview testing, feature evaluation, stakeholder communications, and production readiness sign-offs for every Salesforce seasonal release (Spring, Summer, Winter).* Define **quality gates and automated testing requirements** (Apex unit tests, Jest, Provar, static code analysis) that must be satisfied prior to any production deployment.** Platform Maintenance & Operational Excellence*** Own **Salesforce org health** across all environments — continuously monitoring platform performance, governor limit consumption, storage utilization, API usage, and system stability.* Lead **platform health assessments and technical audits**, identifying risks related to technical debt, deprecated features, security vulnerabilities, and configuration drift.* Manage **sandbox strategy and environment lifecycle** including sandbox provisioning, refresh scheduling, data masking, and environment-specific configuration management.* Oversee **Salesforce license management and org optimization** — tracking user license utilization, feature license consumption, storage management, and cost optimization opportunities.* Establish and maintain **platform monitoring and alerting frameworks** using Salesforce Shield Event Monitoring, Health Check, Optimizer, and third-party observability tools.* Drive **incident management and root cause analysis (RCA)** for platform outages, deployment failures, and critical production defects — implementing preventive measures to reduce recurrence.* Govern **data management practices** within the platform including data archival strategies, duplicate management, large data volume (LDV) handling, and data quality frameworks.* Ensure **security and compliance maintenance** including regular reviews of profiles, permission sets, sharing rules, connected apps, and org-wide security settings in alignment with HIPAA, SOX, and Cencora IT security standards.* Manage **Salesforce Trust site monitoring and communication** of planned maintenance windows and unplanned outages to internal stakeholders.* Coordinate **third-party ISV and AppExchange app management** including version upgrades, compatibility testing, license renewals, and vendor relationship oversight.**Platform Modernization*** Define and execute a **multi-year Salesforce platform modernization roadmap**, prioritizing migration from legacy configurations, deprecated technologies, and outdated customizations to modern Salesforce platform paradigms.* Lead the **migration from Classic to Lightning Experience**, Aura to **Lightning Web Components (LWC)**, and legacy Process Builder/Workflow Rules to **Salesforce Flow** — ensuring systematic, low-risk modernization at scale.* Drive adoption of **Salesforce DX (source-driven development)**, **unlocked packages**, and **2nd Generation Packaging (2GP)** to modernize the development and deployment model.* Evaluate and implement **Salesforce AI and Einstein capabilities** (e.g., Einstein Copilot, Predictive AI, Agentforce) as part of the platform modernization strategy.* Champion the transition to **modular, package-based architecture** to improve deployment independence, reduce org complexity, and enable team scalability.* Partner with **enterprise architecture and IT leadership** to align Salesforce modernization initiatives with broader digital transformation and technology strategy.* Build and maintain a **platform modernization backlog**, tracking technical debt remediation items, deprecated feature migrations, and innovation initiatives with clear prioritization and business value articulation.* Drive **developer experience modernization** — improving tooling, local development environments, code quality standards, and developer productivity frameworks across the Salesforce engineering teams.**Team Leadership & Enablement*** Lead, mentor, and develop a **cross-functional team of Salesforce Senior Developers, Release Engineers, and Administrators** across multiple functional domains (Sales, DevOps, Experience Cloud, Data Cloud, Sales Cycle).* Establish **team-wide engineering standards**, coding guidelines, peer review processes, and knowledge-sharing practices.* Foster a **culture of operational excellence, continuous improvement, and innovation** within the Salesforce platform team.* Drive **Salesforce release training and enablement** programs to upskill development teams on new platform capabilities, release readiness, and modernization technologies.**Stakeholder & Vendor Engagement*** Serve as the **primary escalation point and technical spokesperson** for all Salesforce platform release, maintenance, and modernization matters with IT leadership, business stakeholders, and executive sponsors.* Manage the **Salesforce vendor relationship** — liaising with Salesforce Account Executives, Technical Account Managers (TAM), and Premier Support teams to maximize platform value and resolve critical issues.* Lead **platform roadmap reviews and steering committee presentations**, articulating modernization progress, platform health status, and strategic recommendations.* Collaborate with **security, compliance, and risk teams** to ensure platform changes meet enterprise governance and regulatory requirements.**Basic Qualifications:*** **Bachelor's degree** in Computer Science, Information Technology, Software Engineering, or a related field (or equivalent practical experience).* Working knowledge of Salesforce administration, configuration, customization, and declarative platform capabilities.* **8+ years** of Salesforce platform experience, including at least **3+ years in a platform lead, Salesforce release management, or architect role**.* Deep expertise in **Salesforce release management** including CI/CD pipeline ownership, deployment tooling (Copado, SFDX, GitHub Actions), and change management governance.* Strong hands-on knowledge of **Salesforce DevOps practices**: source control, branching strategies, automated testing, environment management, and deployment automation.* Proven experience with **Salesforce org health management**: Health Check, Optimizer, Event Monitoring, governor limits, and performance tuning.* Solid understanding of **Salesforce platform architecture**: multi-org design, metadata management, data architecture, integration patterns, and security model.* Experience leading **Salesforce modernization initiatives** such as Classic-to-Lightning migration, Flow migration, or LWC adoption.* Familiarity with **Salesforce tri-annual release management** including sandbox preview testing, impact assessment, and production readiness processes.* Strong **stakeholder management, communication, and executive reporting** skills.* Active **Salesforce Certified Platform Developer I** and at least one **advanced or architect-level Salesforce certification**.* Experience with **Agile/Scrum or SAFe delivery frameworks** at a program or portfolio level.* Lead **Data Cloud adoption and integration** into the broader Salesforce platform, enabling unified customer profiles and data-driven personalization across clouds.* Platform Dveloper – II certification**Preferred Qualifications:*** Application Architect certification* Assess and modernize **integration architecture** — migrating legacy point-to-point integrations to scalable, event-driven patterns using Platform Events, Change Data Capture (CDC), and middleware platforms (e.g., MuleSoft.Bachelor’s degree in computer science, software engineering, computer engineering, information systems, or a related field, or equivalent experience required.Master's degree in computer science, software engineering, computer engineering, information systems, or a related field, or equivalent experience preferred.6+ years of experience in software engineering, systems engineering, application development, platform engineering, or a related field required.AWS Certified Cloud Practitioner (CLF-C02), AZ-900: Azure Fundamentals, RHCSA (Red Hat Certified System Administrator) certification, or equivalent preferred.Knowledge of advanced software and systems engineering principles, development lifecycle practices, testing strategies, and production support models.Knowledge of application architecture, system design, integration patterns, cloud and infrastructure components, and secure engineering practices.Knowledge of performance engineering, scalability, reliability, resilience, observability, and operational support frameworks.Skill in technical design, coding or configuration, debugging, root cause analysis, performance tuning, and structured problem solving.Skill in using development frameworks, testing tools, source control platforms, CI/CD pipelines, observability tools, collaboration platforms, and work management systems.Ability to lead complex engineering work independently while applying strong technical judgment, quality standards, and risk awareness.Ability to influence technical direction, guide design decisions, and collaborate effectively with technical and non-technical stakeholders.Ability to mentor less experienced engineers and drive adoption of engineering best practices, documentation standards, and continuous improvement methods.