Lead Employee Success People Consultant (Fixed Term Contract - 12 Months)

Salesforce; Bengaluru; Sur place; INR 1 500 000 - 2 100 000; Plein temps

Résumé du poste

Salesforce, Inc. is seeking an Employee Success Partner Consultant (ESPC) to join the ESBP team in India for Customer Success. The role requires coaching people managers, driving HR programs, and using data analytics to provide talent insights.

You will align regional initiatives with global goals while maintaining high confidentiality. You will partner with ESBPs to drive data-driven programs, manage stakeholders, and lead projects with agility in a fast-paced environment, contributing to

Qualifications

• 5-7 years of relevant work experience.
• Efficiently manage extensive data sets, analyses, and insights.
• Strong communication skills to present viewpoints.
• Engage and collaborate with stakeholders and workforce.
• Ability to ramp up quickly and adapt to Salesforce culture.
• Knowledge of employment policies and practices.

Responsabilités

• Support and lead ES Cyclical HR programs in partnership with ESBPs.
• Analyze and provide insights on programs (compensation, merit, GIS, G4G, etc.).
• Run audits to ensure program effectiveness and design input.
• Collaborate with One ES CoEs and ES stakeholders for India-level initiatives.
• Coordinate Global ESPC Community Connect and share best practices.

Connaissances

Data analysis

Stakeholder management

HR programs

Project management

Communication skills

Description du poste

Job Category

Employee Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We’re Salesforce, the Customer Company, inspiring the future of business with AI+Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you’ve come to the right place.

The organisation is seeking an Employee Success Partner Consultant (ESPC) to join the ESBP team in India for Customer Success Group. The ideal candidate will understand the business and talent strategy, building strong connections with stakeholders and people managers. They will coach and support people managers, drive HR programs, and use data analytics to offer insights for talent management. Additionally, they will participate in regional and country-specific initiatives to ensure alignment with global goals. The ideal candidate will possess strong project management skills, data analytics expertise, and the ability to adapt to changing situations, fostering a culture of success.

Responsibilities:

• In partnership with ESBPs, support and lead ES Cyclical programs.
• Analyse and provide insights on all programs (i.e. compensation, merit, promotion, GIS, G4G, etc.), offering support to regional ESBP and supported organisations.
• Process input and design, including running audits to ensure program effectiveness.
• Partnering with One ES (CoEs and other ES stakeholders) to ensure success of ES Programs and garner support on India level projects/initiatives.
• Global ESPC Community Connect, aligning with the Global PC organisation and facilitating two-way best practice sharing.
• Support ESBPs in driving ES programs with data-driven insights/audits: Talent Review, Performance Management, Performance ratings, GIS, G4G, Promotions, Merit cycle, Performance management, Periodic Business Reviews, Ad hoc data requests.
• Preparing content for Business & ES QBRs (Quarterly Business Reviews).
• Establishing and maintaining strong connections with the people manager population.
• Working closely with people managers to understand their needs and provide tailored HR support.
• Proactively understands what analysis needs to be done to provide a narrative to leaders on their overall org health
• Onboards, leads, and coaches fellow ESPCs.

Expectation and Key Behaviours:

• Relevant work experience required: 5-7 years
• Efficiently manage extensive data sets, conduct analyses, derive insights, and create impactful presentations.
• Strong communication skills to effectively present viewpoints.
• Engage and collaborate with stakeholders and the workforce.
• Demonstrate curiosity and a drive to make a meaningful impact.
• Bring a positive attitude and a professional presence to the role.
• Exhibit multitasking abilities and project management expertise.
• Demonstrated ability to be a self-starter and proactive.
• Ability to develop effective relationships across all levels of the organisation.
• Demonstrated ability to maintain confidentiality in all aspects of job responsibilities, including handling highly sensitive data.
• Ability to ramp up quickly, recognise Salesforce’s unique culture, and proactively help identify issues/areas of development.
• General knowledge of employment policies and practices.
• Knowledge of staffing, compensation, and talent management best practices

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforce benefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.