Lead Consultant

NTT DATA, Inc.; Mumbai; On-site; INR 3,500,000 - 7,000,000; Full time

Job summary

NTT DATA, Inc. in Mumbai, India is seeking a Lead Consultant with strong Salesforce Marketing Cloud expertise to join our team. The role focuses on designing scalable Marketing Cloud solutions, integrations via REST/SOAP APIs, and leading a technical team to deliver complex campaigns.

You will work on CRM integration, data segmentation with SOQL, and hands-on use of AMPscript, SSJS, Email Studio, Journey Builder, and Content Builder. Strong analytical skills and leadership are essential.

Qualifications

• Strong hands-on experience in Salesforce Marketing Cloud.
• Expertise in Journey Builder, Automation Studio, Email Studio, Contact Builder, Content Builder.
• Strong knowledge of AMPscript and SSJS.
• Experience with SOQL and data segmentation.
• Experience in designing scalable Marketing Cloud solutions.
• Experience leading a team or as a technical lead.

Responsibilities

• Lead a team on Salesforce Marketing Cloud projects.
• Design and implement Marketing Cloud solutions for campaigns.
• Integrate Salesforce CRM via REST/SOAP APIs and ensure data segmentation.
• Troubleshoot and analyze complex issues.
• Collaborate with stakeholders to deliver scalable marketing solutions.

Skills

Salesforce Marketing Cloud

Journey Builder

Automation Studio

Email Studio

Content Builder

Contact Builder

AMPscript

SSJS

SOQL

Data segmentation

Salesforce CRM integration

REST APIs

SOAP APIs

Marketing Cloud architecture

Troubleshooting

Analytical skills

Team leadership

Salesforce Marketing Cloud Engagement

Salesforce Marketing Cloud Engagement

Salesforce Marketing Cloud Engagement

Salesforce Marketing Cloud Engagement

Tools

CI/CD

Job description

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NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization,

We are currently seeking a Lead Consultant to join our team in Mumbai, Mahārāshtra (IN-MH), India (IN).

Mandatory Skills

• Strong hands-on experience in Salesforce Marketing Cloud.
• Strong expertise in:
  • Journey Builder
  • Automation Studio
  • Email Studio
  • Contact Builder
  • Content Builder
• Strong knowledge of AMPscript and SSJS.
• Strong hands-on experience with SOQL and data segmentation.
• Experience with Salesforce CRM integration.
• Good understanding of REST/SOAP APIs and integration concepts.
• Experience in designing scalable Marketing Cloud solutions.
• Strong troubleshooting and analytical skills.
• Experience leading a team or working as a technical lead.
• Salesforce Certified Marketing Cloud Engagement Administrator
• Salesforce Certified Marketing Cloud Engagement Specialist
• Salesforce Certified Marketing Cloud Engagement Consultant
• Salesforce Certified Marketing Cloud Engagement Developer

Good to Have

• Salesforce Marketing Cloud certifications such as Marketing Cloud Engagement Developer or related certifications.
• Experience with Salesforce Data Cloud / Data 360 - Salesforce Certified Data 360 Consultant certifications.
• Knowledge of Salesforce Sales Cloud and Service Cloud.
• Experience with enterprise-scale marketing campaigns and customer 360 implementations.
• Knowledge of CI/CD and deployment tools.
• Experience working in Agile development environments.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees.

NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.