Lead Business Analyst - Payment Operations + Data Management

EPAM Systems; Jaipur; On-site; INR 1,800,000 - 3,200,000; Full time

Benefits offered by this job

Health benefits

Relocation opportunities

Paid time off

Flexible benefits

LinkedIn Learning access

Tech Talks & Hackathons

Job summary

EPAM Systems is seeking a Lead Business Analyst to bridge business needs with technical delivery across squads and tribes. You will convert organizational requirements into BRD/FRD artifacts, collaborate with Technical Product Owners, and ensure alignment with payment operations and data management platforms.

The role emphasizes market awareness, stakeholder management, and planning go-live activities, with a focus on latency, throughput, and value delivery.

Qualifications

• BRD/FRD documentation and stakeholder management are central.
• Experience with payment operations and data management is essential.
• Strong understanding of user journeys and agile delivery methods.

Responsibilities

• Serve as SME on platform domain and align requirements with business needs.
• Convert organizational needs into technical requirements and maintain traceability.
• Clarify problems, identify value drivers, and spot opportunities for innovation.
• Monitor market dynamics, regulations, and tech trends affecting the product.
• Spot value opportunities, estimate value pools, and monitor value delivery.
• Support investment proposals and evaluate feasibility of technical solutions.
• Collaborate with Technical Product Owners and squads to articulate value.
• Lead workshops to shape hypotheses and secure stakeholder buy-in.
• Help build and prioritize technical backlog and manage risks.
• Conduct business readiness assessments and plan go-live activities.

Skills

BRD documentation

FRD documentation

Requirement gathering

Stakeholder management

Agile delivery

Product ownership

Payment operations

Data management

Vulnerability management

User journey mapping

Job description

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.We're looking for a Lead Business Analyst to help Technical Product Owners align requirements with both the technical and organizational landscape spanning squads and tribes. In this position, you'll act as a crucial bridge connecting Agile development squads, tribes, and wider technical functions like Run and Architecture, which calls for solid industry domain knowledge and awareness of emerging market and technology trends to support payment operations and data management efforts.ResponsibilitiesServe as a Subject Matter Expert on the platform domain while grasping organizational needsConvert organizational needs into technical requirements and maintain alignment across the solution buildIncorporate technical constraints like latency and throughput into the definition of technical requirementsClarify the problem space, pinpoint value drivers, and spot opportunities for innovation and user engagementMonitor shifting market dynamics, regulations, and technology trends to gauge their effect on product relevanceSpot potential value opportunities, estimate value pools, and monitor value deliverySupport investment proposals and evaluate the feasibility of proposed technical product solutionsWork with Technical Product Owners and squads to communicate how technical solutions generate valueJoin workshops with technical and non-technical stakeholders to shape hypotheses and secure buy-inHelp build and prioritize the technical product backlog while maintaining requirement traceabilitySpot roadblocks and potential points of failure and develop mitigation strategiesPerform business readiness assessments, plan go-live activities, and assist in developing training, communication, and stakeholder engagement plansRequirements10-15 years of overall IT experience, with a strong foundation in Business Analysis, Agile delivery, and Product OwnershipSkilled in BRD and FRD documentation, requirement gathering, and stakeholder managementDeep expertise in Payment Operations, Data Management, and Vulnerability ManagementFamiliarity with user journey mapping frameworks and analytical methods for defining requirementsUnderstanding of organizational structures and technical capabilities across Agile squads and tribesAwareness of technical constraints such as latency and throughput and how they shape solution designCapable in business readiness planning, including gap analysis, training, and operational handoverProficient in tracking delivery performance against value metrics and OKRsWe offerOpportunity to work on technical challenges that may impact across geographiesVast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certificationsOpportunity to share your ideas on international platformsSponsored Tech Talks & HackathonsUnlimited access to LinkedIn learning solutionsPossibility to relocate to any EPAM office for short and long-term projectsFocused individual developmentBenefit package:Health benefitsRetirement benefitsPaid time offFlexible benefitsForums to explore beyond work passion (CSR, photography, painting, sports, etc.)