Lead Business Analyst

Keka Technologies Private Limited; India; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

Keka Technologies Private Limited is seeking an experienced IT/Systems Business Analyst with healthcare domain expertise to bridge business needs and technology solutions, ensuring successful IT system implementations in healthcare operations.

You will gather and analyze requirements, collaborate with stakeholders and development teams, and drive process improvement, testing, UAT, and post-implementation reviews to optimize healthcare IT outcomes.

Qualifications

• Bachelor's degree in IT, Computer Science, Healthcare Informatics, Business, or related field.
• 8+ years of experience as an IT Product Owner in the healthcare domain.
• Experience with EHR, claims processing, patient portals, pharmacy systems, or healthcare interoperability (HL7/FHIR).
• Strong background in business process analysis, requirements gathering, and documentation.

Responsibilities

• Collaborate with stakeholders, healthcare providers, and IT teams to identify and document business requirements.
• Analyze workflows, processes, and data to recommend IT solutions that align with healthcare regulations and best practices.
• Translate business needs into functional and technical requirements for development teams.
• Define test cases and validate system functionality with QA teams; conduct UAT with end-users.

Job description

We are seeking an experienced IT/Sytems Business Analayst with expertise in the healthcare domain to join our team. The ideal candidate will bridge the gap between business needs and technology solutions, ensuring the successful implementation of IT systems and processes that enhance healthcare operations. This role involves gathering and analyzing requirements, working closely with stakeholders, and collaborating with development teams to deliver effective healthcare IT solutions.

Key Responsibilities

• Requirement Gathering & Analysis: Collaborate with business stakeholders, healthcare providers, and IT teams to identify and document business requirements. Analyze workflows, processes, and data to recommend IT solutions that align with healthcare regulations and best practices. Healthcare IT Systems Payor & Provider, Work with electronic health records (EHR), claims processing, patient management.
• Stakeholder Collaboration: Act as a liaison between business users, IT teams, and third-party vendors. Translate business needs into functional and technical requirements for development teams.
• Process Improvement & Documentation: Identify opportunities to optimize healthcare IT workflows and enhance system usability. Document business processes, use cases, data flows, and system interactions.
• Testing & Validation: Work with QA teams to define test cases and validate system functionality. Conduct user acceptance testing (UAT) with end-users to ensure solutions meet business needs.
• Project Support & Implementation: Assist in project planning, risk assessment, and impact analysis. Support the deployment and post-implementation review of IT solutions.

Required Qualifications & Education

• Bachelor’s degree in IT, Computer Science, Healthcare Informatics, Business, or related field.

Experience

• 8+ years of experience as an IT Product Owner in the healthcare domain.
• Experience working with EHR, claims processing, patient portals, pharmacy systems, or healthcare interoperability (HL7/FHIR).
• Strong background in business process analysis, requirements gathering, and documentation.

Technical Skills

• Proficiency in SQL, data analysis, and reporting tools.
• Knowledge of API integrations, healthcare data standards (HL7, FHIR), and cloud-based healthcare solutions.
• Experience working with Agile methodologies and tools like JIRA, Confluence, and Visio.

Preferred Qualifications

• Knowledge of AI/ML applications in healthcare analytics.
• Certifications such as CBAP, CCBA, or Healthcare IT certifications (e.g., CPHIMS, HIT Pro).

Soft Skills

• Strong analytical and problem-solving abilities.
• Excellent communication and stakeholder management skills.
• Ability to translate business needs into technical requirements.
• Attention to detail and a passion for improving healthcare IT solutions.

This role offers an exciting opportunity to make a meaningful impact in the healthcare IT space by improving technology solutions that support patient care and operational efficiency. If you have a passion for healthcare technology and business analysis, we encourage you to apply!

Required Skills

• FRD claims processing
• FHIR requirements gathering
• Patient portals
• EHR Business Analyst
• HL7
• BRD pharmacy systems