Senior Consultant - BA with Claims

enGen Global; Hyderabad, Chennai District; Vor Ort; INR 800.000 - 1.200.000; Vollzeit

Zusammenfassung

enGen Global is seeking a Senior Business Analyst with US Healthcare experience to join our Customer Service Product Engineering team. The BA will bridge business needs and technology solutions, focusing on improving customer service within the US healthcare landscape.

Strong analytical, communication, and IT systems knowledge are essential. The role involves collaborating with stakeholders across plan areas, gathering requirements, and ensuring delivery aligns with business goals.

Qualifikationen

• Extensive experience as a Business Analyst in the US Healthcare domain.
• Strong understanding of healthcare processes, payer operations, and regulatory considerations.
• Experience with intake frameworks and requirement gathering; Lean IA preferred.
• Excellent stakeholder management and communication skills.
• Ability to manage complex requirements across multiple business units.
• Proven experience (typically 8–12 years) in Business Analysis.
• Strong analytical, problem-solving, and presentation skills.
• Proficient in business analysis tools and techniques.

Aufgaben

• Collaborate with stakeholders to identify business needs, gather requirements, and define project objectives and scope.
• Translate needs into BRDs, FRS, user stories, and use cases; document current state processes.
• Lead intake process requirement analysis; apply Lean IA to streamline processes.
• Collaborate with product owners, developers, and testers to ensure clear understanding of requirements.
• Participate in testing and UAT to ensure requirements are met and quality standards are achieved.
• Participate in project meetings and provide regular progress updates.
• Prioritize requirements, communicate findings, and mitigate risks.

Kenntnisse

US healthcare BA

Requirements analysis

Stakeholder management

Lean IA

Cross-functional work

Analytical thinking

Communication skills

Documentation proficiency

Process optimization

Tools

Pega

Java

Jobbeschreibung

Job Description

Role: Senior Business Analyst (US Healthcare)

We are seeking a highly experienced Business Analyst with strong expertise in the US Healthcare domain to join our team. The ideal candidate will collaborate closely with business stakeholders across multiple plan areas (HMK, MN, ND, WY) to identify business needs, drive requirement analysis, and support strategic initiatives.

Role Summary:

We are seeking a skilled and motivated Business Analyst with US healthcare experience to join our Customer Service Product Engineering team. The Business Analyst acts as a crucial link between business needs and technology solutions focused on improving customer service within the US healthcare landscape. The ideal candidate has strong analytical abilities, excellent communication and interpersonal skills, and a solid understanding of business operations and IT systems.

Responsibilities:

• Collaborate with stakeholders to identify business needs, gather detailed requirements, and define project objectives and scope.
• Translate business needs into clear and well-structured requirements documentation, including business requirements documents (BRDs), functional requirements specifications (FRS), user stories, and use cases. Analyze and document current state processes and identify areas for improvement
• Lead intake process requirementanalysis, ensuring clarity, completeness, and alignment with business goalsApply Lean Intake Analysis (Lean IA) Principles to streamline processes andimprove efficiency Elicit, analyze, and document detailed functional andnon-functional requirements.
• Collaborate with product owners, developers, and testers to ensure a clear understanding of requirements.
• Participate in testing and validating new systems and processes, including user acceptance testing (UAT), to ensure they meet specified requirements and quality standards.
• Participate in project meetings and provide regular updates on progress.
• Prioritize requirements and communicate findings and recommendations effectively. Identify and mitigate project risks and issues, escalating appropriately and providing recommendations and solutions to resolve them.

Required Skills Experience:

• Extensive experience as a Business Analyst in the US Healthcare domain
• Strong understanding of healthcare processes, payer operations, and regulatory considerations
• Expertise in intake frameworks, requirement gathering, and process optimization Experience working with Leanmethodologies (Lean IA preferred)
• Excellent stakeholder management and communication skills
• Ability to work across multiplebusiness units and manage complex requirements
• Qualifications Required:
• Proven experience (typically 8 to 12years of experience) in Business Analysis, preferably within the US healthcare industry.
• Strong analytical and problem-solving skills.
• Excellent communication, interpersonal, and presentation skills.
• Proficiency in using businessanalysis tools and techniques. Ability to work independently and as part of a team.

Preferred (but not mandatory)

• Experience in customer service or benefits administration of US Healthcare. Experience working with Pega/Java applications.
• Familiarity with Agile development methodologies.
• Shift/Week off: Yes