Lead Associate, Technology Architecture

Betanxt Inc; Bengaluru; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

BetaNXT is seeking a Cloud Operations Engineer to support day-to-day stability of the cloud platform in Bengaluru. You will execute established operational processes, assist with production changes, and contribute to incident response under guided direction.

The role collaborates with the Cloud Operations team, engineering partners, and external providers to ensure platform reliability and governance, ideal for individuals building depth in cloud operations.

Qualifications

• 5+ years in cloud operations or production support.
• Bachelor’s degree in Engineering, IT, CS, or equivalent.
• BMC Control-M certification strongly preferred.
• Experience with incident response, change control, and maintenance coordination.
• Familiarity with enterprise cloud environments and high-availability setups.
• Hands-on with Control-M scheduling and related tools.

Responsibilities

• Support daily production operations by following established monitoring and support procedures.
• Assist with production change activities, confirming readiness tasks and documenting considerations.
• Participate in change governance and CAB processes with information and follow-up items.
• Coordinate scheduled maintenance with internal teams and external partners.
• Contribute to incident response by gathering information and documenting outcomes.
• Participate in root cause analysis and post-incident reviews to capture lessons and actions.
• Maintain accurate operational documentation, schedules, and support records.
• Escalate risks or blockers promptly to senior members and stakeholders.

Skills

Cloud operations

Incident response

Change governance

Documentation

Communication skills

Attention to detail

Education

Bachelor's degree in Engineering/IT/CS

Tools

BMC Control-M

Automation API

Job description

BetaNXT is a leading provider of frictionless wealth management infrastructure, real-time data solutions, and an enhanced advisor experience. We invest in platforms, products, and partnerships to accelerate growth for the ecosystem we serve. Our connective approach empowers our clients to deliver a comprehensive, end-to-end advisor and investor experience.

BetaNXT is a premier provider of technology, data, and operations as services to a rich client base of wealth managers, institutional wealth firms, and digital brokers. It is comprised of three industry-leading businesses which, combined, provide end-to-end solutions across the investment lifecycle.

Overview of the Cloud Operations Engineer

The Cloud Operations Engineer supports the day-to-day operational stability of BetaNXT’s cloud platform. This role focuses on executing established operational processes, supporting production changes and maintenance activities, and contributing to incident response and post-incident follow-up under defined guidance.

The role works closely with Cloud Operations team members, engineering partners, and external service providers to help maintain platform reliability, support governance processes, and elevate issues appropriately. This position is best suited for an individual contributor who is building depth in cloud operations within a structured, high-availability environment.

Duties and Responsibilities of the Cloud Operations Engineer

• Support daily production operations by following established monitoring, escalation, and support procedures
• Assist with production change activities by reviewing requests, confirming readiness tasks, and documenting operational considerations
• Participate in change governance and CAB processes by preparing information, raising operational questions, and tracking follow-up items
• Coordinate scheduled maintenance activities with internal teams and external partners to support timely and low-risk execution
• Contribute to incident response efforts by gathering information, supporting communication, and helping document outcomes and next steps
• Participate in root cause analysis and post-incident review sessions to capture operational lessons learned and assigned actions
• Maintain accurate operational documentation, schedules, and support records related to production events and recurring processes
• Escalate risks, blockers, or production concerns promptly to senior team members and appropriate stakeholders

Skills & Experience of the Cloud Operations Engineer

• 5+ years of experience in cloud operations, infrastructure support, site reliability, or a related production support environment, including hands-on experience with BMC Control-M or any other enterprise job scheduling tool
• Bachelor’s degree in Engineering, Information Technology, Computer Science, or a related field, or equivalent practical experience
• Certifications in BMC Control-M is strongly preferred
• Working knowledge of production support processes, including incident response, change control, and maintenance coordination
• Familiarity with enterprise cloud environments and the ability to follow operational procedures in a high-availability setting
• Strong hands-on experience with BMC Control-M or similar enterprise workload automation and job scheduling tools, with end-to-end knowledge of the Control-M tool
• Proficiency in Control-M job scheduling or similar enterprise job scheduling tools – designing, building, and maintaining jobs, folders, calendars, conditions, and dependencies across production and non-production environments
• Experience with Control-M or similar enterprise job scheduling tools administration, including installation, configuration, upgrades, patching, agent and plug-in management, high availability, and performance tuning
• Familiarity with Control-M add-ons and capabilities such as Automation API, Application Integrator, and integrations with databases, file transfers, and enterprise applications
• Ability to monitor batch execution, troubleshoot and resolve job failures, and ensure SLAs for critical scheduled workloads are consistently met
• Strong attention to detail and ability to document work clearly, follow through on tasks, and manage recurring operational activities
• Clear communication skills and the ability to work effectively with technical and non-technical stakeholders
• Ability to learn quickly, apply feedback, and escalation appropriately when issues exceed defined