Lead Assistant Manager-Voice-Claims

EXL Talent Acquisition Team; Pune District; On-site; INR 800,000 - 1,500,000; Full time

Job summary

EXL Talent Acquisition Team is seeking an Insurance Operations assistant to support day-to-day insurance activities in a regulated environment. You will help issue policies, process renewals and claims, and coordinate with insurers and brokers to secure the best terms.

You will assist in risk assessment, respond to employee coverage queries, and maintain meticulous records. The role includes preparing reports for management and supporting audits, with ongoing learning about industry trends.

Qualifications

• Bachelor Degree in relevant field with 4 - 6 years of relevant experience

Responsibilities

• Assist in managing day-to-day insurance operations, including policy issuance, renewals, and claims processing.
• Liaise with insurance companies, brokers, and stakeholders to negotiate terms and ensure best coverage at competitive rates.
• Review and analyze insurance policies to ensure compliance with company and regulatory requirements.
• Support the Insurance Manager in risk assessment and mitigation strategies.
• Handle employee insurance queries and provide guidance on coverage details.
• Maintain accurate records and documentation related to insurance policies and claims.
• Prepare periodic reports on insurance activities, claims status, and risk exposures for management.
• Assist in conducting internal audits and compliance checks on insurance processes.
• Keep abreast of industry trends, regulations, and market developments to advise management accordingly.
• Train and mentor junior team members as needed.

Skills

Insurance knowledge

Regulatory compliance

Risk assessment

Education

Bachelor Degree in relevant field

Job description

Insurance supports the Insurance Manager in overseeing the company’s insurance operations, ensuring proper risk management, policy administration, and claims processing. The role involves coordinating with insurance providers, managing compliance with regulatory requirements, and contributing to the development of insurance strategies to minimize risk exposure.

Responsibilities

Assist in managing the day-to-day insurance operations, including policy issuance, renewals, and claims processing.

Liaise with insurance companies, brokers, and other stakeholders to negotiate terms and ensure best coverage at competitive rates.

Review and analyze insurance policies to ensure compliance with company and regulatory requirements.

Support the Insurance Manager in risk assessment and mitigation strategies.

Handle employee insurance queries and provide guidance on coverage details.

Maintain accurate records and documentation related to insurance policies and claims.

Prepare periodic reports on insurance activities, claims status, and risk exposures for management.

Assist in conducting internal audits and compliance checks on insurance processes.

Keep abreast of industry trends, regulations, and market developments to advise management accordingly.

Train and mentor junior team members as needed.

Qualifications

Bachelor Degree in relevant field with 4 - 6 years of relevant experience