LEAD ADMINISTRATOR L2(CONTRACT)

Wipro Technologies; Pune District; On-site; INR 1,375,000 - 1,861,000; Full time

Job summary

Wipro Technologies is seeking a seasoned macOS Endpoint Management Engineer to lead end-to-end device management using Microsoft Intune. You will configure ADE, develop and enforce config and compliance policies, and package apps (PKG/DMG) for deployment.

Expertise in the Apple ecosystem, scripting in bash/zsh, and implementing enterprise controls (PPPC/TCC, FileVault) is essential. Join us to secure and streamline Apple device management at scale.

Qualifications

• 8–10 years of experience in macOS endpoint management.
• Hands-on with Microsoft Intune for macOS.
• PKG/DMG packaging experience and ADE.
• Bash/zsh scripting skills for automation.
• Knowledge of Apple enterprise controls (PA/PPPC, FileVault).

Responsibilities

• Manage macOS devices end-to-end using Microsoft Intune.
• Configure and support Automated Device Enrollment (ADE).
• Create configuration profiles and compliance policies.
• Package, deploy, and maintain macOS apps (PKG/DMG).
• Manage Company Portal apps and Intune filters.
• Monitor OS versions, devices and Apple Silicon.
• Deploy enterprise apps (Office, Netskope, Zoom, etc.).
• Implement Apple security controls (PPPC/TCC, FileVault).
• Write bash/zsh scripts for automation and remediation.
• Troubleshoot Intune deployments, Company Portal, and VPN.

Skills

Intune for macOS

Apple ecosystem

App packaging PKG/DMG

bash/zsh scripting

Azure Entra ID & CA

Troubleshooting & docs

Job description

Job Title: LEAD ADMINISTRATOR L2(CONTRACT)

City: Pune

State/Province: Maharashtra

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.

Job Description

Role Purpose

The purpose of this role is to oversee incident management process and define monitoring protocols while ensuring system resilience to manage client expectations and supervise team performance for efficient service delivery.

Areas of Responsibility

• Triaging and resolution of tickets-Establish incident monitoring protocols and provide technical guidance to enable permanent fixes for recurring issues.
• SLA Monitoring-Review SLA performance across the team, represent the function in meetings, and ensure consistent delivery quality.
• Performance tuning and optimization-Collaborate with technical teams in managing production support activities regarding incident resolution, efficient deployments, and implementation of changes.
• Perform system Improvements-Collaborate with technical teams to review mitigation measures and proposed improvement actions.
• Handling disaster recovery-Develop disaster recovery and data backup plans to ensure system resilience and quick restoration in case of disruptions.
• Reporting and stakeholder engagement-Participate in Quarterly Business Reviews (QBRs), manage client expectations, and ensure alignment with business objectives.
• Team Management-Supervise team members by overseeing daily operations, conducting performance appraisals, and providing feedback.
• Knowledge base and continuous learning Update and maintain documentation for complex issues, share best practices within the team, and support ongoing knowledge enhancement to improve service efficiency.

Rates including mark up - 145K/M

PAN IndiaPune preferred

Detailed JD:

Experience:5–10 years overall

Mandatory skill - Should have experience in managing MAC OS using intune - 3+ years

3+ years managing macOS with Microsoft Intune

Role Summary

We are looking for a skilled macOS Endpoint Management Engineerto manage Apple devices end-to-end using Microsoft Intune. The role requires strong hands-on experience with macOS enrollment (ADE), configuration & compliance policies, app packaging (PKG/DMG), scripting, and deep understanding of Apple enterprise controls.

Key Responsibilities

• Manage macOS devices end-to-end using Microsoft Intune
• Configure and support: Automated Device Enrollment (ADE)
• Configuration profiles & compliance policies
• Package, deploy, and maintain macOS applications using PKG/DMG
• Manage Company Portal apps and assignments using Intune filters
• OS version, device model, Apple Silicon
• Deploy and support enterprise applications: Microsoft Office/MAU, Netskope, CrowdStrike, GlobalProtect, Zoom, Chrome, Citrix Workspace, Webex
• Implement and manage Apple security controls: PPPC/TCC, FileVault, Bootstrap Token, System Extensions
• Write and maintain bash/zsh scriptsfor automation and remediation
• Troubleshoot issues across: Intune deployment status, Company Portal, macOS logs, VPN/network dependencies
• Collaborate with Security, IAM, and Support teams

Required Skills

• Hands-on experience with Microsoft Intune for macOS
• Strong knowledge of Apple ecosystem: ABM/ASM, MDM basics, PPPC/TCC, FileVault
• App packaging experience (PKG/DMG)
• Strong bash/zsh scriptingskills
• Familiarity with Azure Entra ID, group assignments, and Conditional Access
• Strong troubleshooting and documentation skills

Good to Have

• Defender for Endpoint on macOS
• Jamf Pro exposure or migration experience
• Apple / Microsoft certifications (MD‑102, Apple, Jamf)

Mandatory Skills: MAC JAMF PRO. Experience: 8-10 Years.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.