LEAD ADMINISTRATOR L1(CONTRACT)

Wipro Technologies; Mumbai City; On-site; INR 1,625,000 - 1,946,000; Full time

Job summary

Wipro Technologies in Pune/Hyderabad seeks an experienced Lead Administrator L1 on contract to manage mainframe operations and ensure high availability. The role requires 7+ years of hands-on experience with IBM Z, batch scheduling, and ITIL-aligned incident response.

You will work in a 24/7 shift, monitor system messages, troubleshoot failures, and coordinate with service centres. Strong analytical skills and ownership of runbooks are essential.

Qualifications

• Minimum Bachelors degree in CS/IT or related field.
• 5-8 years of relevant experience in mainframe or enterprise operations.
• Working understanding of ITIL incident, problem, change management.
• Strong analytical and calm execution under pressure.
• Culturally aware in global, diverse environment.

Responsibilities

• Monitor IBM Z console operations and respond to alerts to maintain service availability.
• Schedule, submit, and manage batch processing using JCL and tools like TWS.
• Respond to CICS and DB2 alerts with documented procedures.
• Perform IPL activities, role swaps, and controlled restarts.
• Participate in retrospectives and contribute to automation to reduce BAU toil.
• Coordinate with Service Centre for escalation, resolution, and reporting.

Skills

Mainframe automation

ITIL processes

Batch scheduling

CICS

DB2

JCL

Education

Bachelor's degree in Computer Science / Information Technology

Tools

TWS

JCL

CICS

DB2

IBM Z

Job description

Job Title: LEAD ADMINISTRATOR L1(CONTRACT)

City: Pune

State/Province: Maharashtra

Posting Start Date: 8/17/26

Job Description

Rates including mark up - 160K/M

Location: Hyderabad

Exp - 7+ years.

Qualifications

• Bachelors degree in computer science, Information Technology, or related discipline (preferred).
• 45+ years of relevant experience in mainframe or enterprise operations/support.
• Working understanding of ITIL processes and procedures (incident, problem, change, shift handover discipline).
• Strong analytical and problem-solving capability, with calm execution under pressure.
• Culturally aware and sensitive in a global, diverse environment
• Flexible and dependable during high-severity incidents and operational peaks
• Demonstrates ownership, follows runbooks/controls, and captures evidence where required

Technical Requirements

• IBM Z console operations: monitor system messages, alerts, and logs; respond appropriately to maintain service availability.
• Monitor job execution, troubleshoot failures, restart/release jobs, and ensure dependencies and priorities are met.
• Submit, schedule, and manage batch processing using JCL and job scheduling tools such as TWS.
• Support IPL activities, role swaps, and controlled component restarts.
• Perform routine housekeeping activities and help ensure resiliency through disciplined operational execution.
• Respond to CICS and DB2 alerts and perform first-line checks/escalations using documented procedures.
• 24/7 shift operations: Work rotating shifts and manage incidents efficiently to maintain high availability.
• Participate in retrospectives and contribute to process improvements, including automation to reduce BAU toil.
• Coordinate with Service Centre and support teams for escalation, resolution, reporting, and operational communications.

Mandatory Skills

Mainframe infra Automation.Experience: 5-8 Years.

We are an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace.

Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process.

Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis.

Wipro provides equal opportunities to all and values diversity. .