LCL Operations And FinOps Specialist

A.P. Moller - Maersk; Thane; On-site; INR 350,000 - 650,000; Full time

Job summary

Maersk is seeking an early-career FINOPS professional to ensure accurate invoicing and timely billing for both external and internal customers. The role emphasizes adherence to SOPs, strong email responsiveness, and collaboration across teams to meet KPIs.

The ideal candidate holds a Finance/Accounting degree with 1–3 years’ experience in freight forwarding or SCM, and demonstrates ownership, communication, and multitasking abilities in a dynamic GSC environment.

Qualifications

• Graduate in Finance and Accounting or related field.
• 1–3 years of experience in freight forwarding or SCM with FINOPS/financial exposure.
• Knowledge of accounts payable and accounts receivable tasks.
• Proficient with MS Office (Word, Excel, PowerPoint).
• Strong communication and stakeholder management skills.

Responsibilities

• Ensure delivery of value in billing by on-time and accurate invoicing to customers and internal customers.
• Handle daily FinOps tasks in line with SOPs/IOPs and maintain service quality.
• Accrue and invoice; manage exceptions in billing files; meet SLAs.
• Respond to requests via email promptly to delight customers.
• Collaborate with Business Partners and other teams to achieve KPI targets.
• Identify process improvement opportunities and share best practices.

Skills

Communication

Time management

Stakeholder management

Ownership

Multitasking

Education

Bachelor's degree in Finance/Accounting

Tools

MS Office

Job description

Job Description:

At Maersk, we are a global leader in integrated logistics, pioneering the industry for over a century. Our commitment to innovation and transformation continuously redefines the boundaries of what’s possible—setting new benchmarks for efficiency, sustainability, and excellence.

We believe in the power of diversity, collaboration, and continuous learning, and strive to ensure our people reflect the customers we proudly serve. With a workforce of over 100,000 employees across 130 countries, we work together to shape the future of global trade.

Join us as we leverage cutting-edge technologies and create global opportunities. Let’s sail together towards a brighter, more sustainable future with Maersk.

Job Level:

JL2

Ensure delivery of value proposition to all customer segments through on time and correct invoicing of jobs to customers, including internal customers (ICBs) and correct and soft/hard close jobs on time.

Key Responsibility:

• Has responsibility for handling and completing daily FinOps tasks in line with process IOP’s and ensure quality of service in always maintained.
• Adhere to process and Standard Operating Procedures (SOPs) and Internal Operating Procedures (IOPs) during daily operation.
• Accrue, invoiced and do exception management of billing files
• Make sure accuracy and timeliness within the SLAs are met
• Able to resolve requests via email in a manner that delights customers within timeline.
• Carry out all activities in a manner that will contribute to the achievement of individual and team Key Performance Indicators (KPI’s).
• Have good business knowledge / process understanding to provide a value add to the customers through effective business solutions.
• Find opportunity of process improvement and provide corresponded solution within scope.
• Share good practice with teammate to improve together.
• Participant in team engagement activities.

Stakeholder Communication:

• Participate in and contribute to calls and discussions with Business Partners, along with the supervisor.
• Maintain timely and professional interactions with Business Partners and Stakeholders.
• Coordinate with other teams within the GSC to achieve business and organizational goals.

Other Responsibilities:

• Adhere to return to office policies, shift scheduling, leave planning, overtime, backup planning, and comply with staff policies.
• Identify, document, and appropriately manage all major risks.
• Actively participate in relevant business contingency testing and support other GSCs during contingency procedures.
• Strictly adhere to APM-M Group culture, values, and reputation, ensuring compliance with APMM Group and CB policies.

Requirement:

• Graduate, ideally Finance and Accounting
• Need to have previous experience in Freight forwarding or SCM along with FINOPS/Financial experience. While both are preferred, having either of them is a must.
• Have knowledge on accounts payable and accounts receivable tasks
• Have knowledge for operations to have full understanding of FINOPS billing
• 1 to 3 Years of experience
• Good working knowledge of MS Office products including Word, Excel, and PowerPoint.
• Time management skill: ability to handle multi-task and manage challenging deadlines.
• Good communication & interpersonal skill and should be able to build good working relationship.
• Good stakeholder management skills and experience.
• Strong sense of ownership and responsibility.
• Immediate joiner

Qualifications

Graduate of any bachelor's degree.

Fluent in English with good communication skills.

What We Offer:

• Impact: Be part of a team that directly contributes to global operations.
• Opportunity: Unlock professional and personal growth through diverse career pathways.
• Innovation: Work with a team that embraces technology and continuous improvement.
• Global Exposure: Collaborate across geographies and cultures.
• Work-Life Balance: Flexible working arrangements to support your well-being.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [e-mail].