LCC Shared Services Analyst - Contracts

RTX; Bengaluru; Remote; INR 600,000 - 900,000; Full time

Benefits offered by this job

Group Health Insurance.

Vacation days and contingency leave

Education and training programs

Meal vouchers

Work life balance

Job summary

RTX, a leading aerospace and defense company, is seeking an LCC Shared Services Analyst for its Bengaluru operations. You will manage intake, data accuracy, and access to documentation across Legal, Contracts, and Compliance, ensuring audit readiness and process improvement within a remote India setting.

Key responsibilities include handling enterprise intake, maintaining data across tools, coordinating with global teams, and supporting training and knowledge management activities.

Qualifications

• Typically requires a Bachelor's degree and experience handling intake and routing of requests.
• Ability to maintain accurate data across tracking tools and internal systems.
• Experience communicating across global teams and managing centralized channels.

Responsibilities

• Process initial intake of requests using enterprise processes and tools.
• Maintain accurate data across tracking tools and internal systems.
• Monitor shared inboxes, ticketing systems, and request queues.
• Assist in compliance checks and record maintenance.

Skills

Intake and routing of requests

Data accuracy and tracking

Communication with global teams

Education

Bachelor’s degree

Job description

Date Posted: 2026-10-26 Country: India Location: IN-KA-BENGALURU-NORTHGATE ~ Sy No 2/2 Venkatala Village ~ SY NO 2/2 VENKATALA VILLAGE, Yelahanka Hobli Position Role Type: Remote At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense.

What You Will Do

As an LCC Shared Services Analyst, you will play a vital role in ensuring the accuracy, accessibility, and alignment of shared resources, documentation, training tools, and collaboration platforms across Legal, Contracts, and Compliance (LCC) groups. You will contribute to operational transparency, audit readiness, and process improvement initiatives while supporting the evolving needs of the business.

Key responsibilities include

Perform initial intake of requests through designated enterprise intake processes and tools for the LCC group. Maintain accurate and complete data across tracking tools, platforms, and internal systems. Monitor and manage centralized communication channels, including shared inboxes, ticketing systems, and request queues. Log incoming requests, track status updates, and provide timely communication to internal stakeholders. Resolve routine intake questions and assist requesters with troubleshooting issues related to documentation, templates, or required information. Route requests for review, approval, or escalation in accordance with established workflows and compliance requirements. Perform basic compliance checks to ensure required documentation, mandatory data fields, and approval steps are completed. Upload, index, name, and maintain records in designated repositories to ensure documentation is complete, accurate, and retrievable. Support record maintenance activities, metadata updates, and system corrections. Participate in training sessions to learn processes, standards, and enterprise tools. Assist in process improvement activities through minor updates to workflows, templates, or documentation. Recommend small improvements to systems, tools, or processes to enhance efficiency, accuracy, or turnaround time. Escalate complex, unclear, or risk-related issues to senior analysts, supervisors, or management. Log turnback activities, errors, or issues into designated tracking systems to support continuous improvement. Maintain accuracy, completeness, and timeliness of all records to ensure compliance and audit readiness. Support training programs for the LCC group by updating training catalogs, materials, and records, and maintaining training schedules. Manage contents of the Knowledge Library. Review access requests to LCC tools in accordance with standard guidance; update master data as needed. Perform other activities as assigned.

Qualifications You Must Have

Typically requires a Bachelor’s degree. Experience in performing intake and routing of requests through enterprise processes and tools. Experience maintaining accurate and complete data across tracking tools, platforms, or internal systems. Experience monitoring and managing centralized communication channels such as shared inboxes, ticketing systems, or request queues.

Qualifications We Prefer

Less than 2 years of relevant experience in a corporate environment. Experience with written and verbal English communication to collaborate with global teams. Experience reviewing documents and maintaining records with attention to detail and accuracy. Ability to consistently follow defined processes, work instructions, and compliance requirements.

Note: Background check and drug screen required (every external new hire in the India) Drug Screen only performed for Operations Positions

Benefits package includes

• Group Term Life Insurance.
• Group Health Insurance.
• Group Personal Accident Insurance.
• Entitled for 18 days of vacation and 12 days of contingency leave annually.
• Employee scholar programme.
• Work life balance.
• Car lease programme.
• National Pension Scheme
• LTA
• Fuel & Maintenance /Driver wages
• Meal vouchers

Nothing matters more to Collins Aerospace than our strong ethical and safety commitments. As such, all India positions require a background check, which may include a drug screen. Note: Background check and drug screen required (every external new hire in the India) Drug Screen only performed for Operations Positions At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.

Privacy Policy and Terms: RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia.