Laundry Associate

Westin Hotels & Resorts; Chennai District; On-site; INR 180,000 - 240,000; Full time

Job summary

Westin Hotels & Resorts at 154 Velachery Main Road, Chennai, Tamil Nadu, India, 600042 invites applications for a non-management housekeeping and laundry associate. You will greet guests, assist with unloading, and deliver laundry to guestrooms.

This role requires excellent guest service, flexibility in scheduling, and adherence to safety and cleanliness standards. At least 1 year of related experience is preferred and supervision is not required.

Qualifications

• High school diploma or GED equivalent.
• At least 1 year of related work experience preferred.
• No supervisory experience required.

Responsibilities

• Greet guests on arrival and assist with unloading items.
• Deliver laundry and clothing to guestrooms.
• Respond to guest requests and Front Desk communications.
• Monitor cleanliness and appearance of laundry/dry cleaning.
• Complete valet tickets and coordinate repairs and delivery when finished.
• Follow all company policies and maintain professional appearance.

Skills

Guest service

Communication

Teamwork

Flexibility

Education

High school diploma or GED

Job description

Job Description:

Additional Information

Job Number 26108392

Job Category Housekeeping & Laundry

Location 154 Velachery Main Road, Chennai, Tamil Nadu, India, 600042 VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Position Summary

Responsible for greeting the guest upon their arrival, assisting with the unloading of their items in a safe manner. Deliver Laundry and Clothing to guestrooms. Position requires excellent guest service skills and availability to work a flexible schedule. Respond promptly to requests from guests, Front Desk, or At Your Service requests. Monitor the cleanliness and appearance of laundry/dry cleaning. Complete all valet tickets properly to provide proper handling. Coordinate all repairs to appropriate persons and pick-up for delivery when completed. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; grasp, turn, and manipulate objects; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.